Synchrony transactions not downloading

tiptonbob's Avatar

tiptonbob

18 Apr, 2024 02:30 AM

I have not been unable to download my Sam's Club card transactions from Synchrony bank for several weeks. I see that there have been problems with Plaid in the past. Is this an issue that has reoccurred? Is anyone else experiencing problems?

  1. 1 Posted by tiptonbob on 18 Apr, 2024 10:07 PM

    tiptonbob's Avatar

    I contacted Synchrony and they are clueless as to who PLAID is or how 3rd party downloading even takes place. Hopefully MD can contact PLAID and get an answer. I'm going to sever the MD+ connection and try to reconnect.

    Any help @Maddy

  2. 2 Posted by tiptonbob on 18 Apr, 2024 10:14 PM

    tiptonbob's Avatar

    OK, I resynced the account and when I tried to download, it told me that this was the first download and how far back did I want to go. I said all transactions and it only downloaded two transactions from February of 2023.

    So: it seemingly connects to my account, but doesn't download any of the transactions after Feb. of 2023.?????

    I reset the sync date and two facts emerge.
    1. Using 1/1/2024 as the download after date, I see 0 transactions downloaded (of 34 downloaded)
    2. Using 4/1/2024 as the date, I see 0 transactions (of 0 downloaded. I know there are at least a dozen transactions that have been posted, but wre not downloading.

    I hope this will give you enough information to talk to PLAID.

  3. 3 Posted by TonyRI on 18 Apr, 2024 10:29 PM

    TonyRI's Avatar

    I was having the same problem with my Amazon Prime Synchrony Bank account back in February. It's been a problem in the past and the IK response is not very encouraging:

    https://infinitekind.tenderapp.com/discussions/online-banking/12481...

    For me, Synchrony/Amazon went from missing a few transactions each month, to no longer downloading new transactions.

    I know that this won't help you, but instead of waiting for a fix to (Amazon Prime) Synchrony Bank, I ended up opening an Amazon Chase Visa account and haven't had any more download issues using MD+.

    Regards,

    Tony (Fellow user, Not IK Support)

  4. 4 Posted by tiptonbob on 18 Apr, 2024 10:34 PM

    tiptonbob's Avatar

    @TonyRI Thanks for that response. Your experience mirrors my own. Unfortunately, my Sam's Plus card is too valuable to me to replace. My rebates are substantial, so I guess I'll have to manually download if this continues.

    I'm pretty sick of the service from PLAID. It won't work with my Fidelity card from Elan and now I can't use it for my Sam's card. Seems like MD needs to look for a different provider.

  5. 5 Posted by TonyRI on 18 Apr, 2024 10:53 PM

    TonyRI's Avatar

    You're welcome! I totally understand the rebates concern and your wanting to keep the Sam's Plus card. It's too bad that so many banks have moved away from Direct OFX Connections and we have to depend on 3rd party aggregators nowadays. I have to admit, I've been spoiled with my dependence on automatic downloads. I guess I'm lucky to have 2 banks that still support Direct Connect and the 3 CC's I have that utilize MD+/Plad have been working adequately, albeit not as current as DC.

  6. 6 Posted by dwg on 19 Apr, 2024 12:10 AM

    dwg's Avatar

    The developer some time ago talk about the difficulties with dealing with some of the aggregators. It seems that some are not willing to deal with companies that do not at least have a U.S. presence if not being U.S. based. Moneydance is of course based in the U.K.

  7. Support Staff 7 Posted by Maddy on 19 Apr, 2024 09:02 AM

    Maddy's Avatar

    @All

    Please stay assured that this issue was escalated to Plaid support and there seem to be an ongoing investigation in place since January this year. In other words the issue is not been fixed permanently. I requested an update yesterday (April 18th) and I have not received a response yet. I will post an update here as soon as I receive a reply.
    Thank you for your patience!

    --
    Maddy, Infinite Kind Support

  8. 8 Posted by tiptonbob on 22 Apr, 2024 02:26 PM

    tiptonbob's Avatar

    I was able to reconnect with my Sam's Club Mastercard through Plaid. It took a long time to connect, but finally asked for a code that Plaid had sent via email and I was connected.

  9. 9 Posted by TonyRI on 22 Apr, 2024 03:59 PM

    TonyRI's Avatar

    Happy to hear that and thanks for the follow-up. Hope that they've finally resolved things.

  10. 10 Posted by rhman44 on 22 Apr, 2024 09:28 PM

    rhman44's Avatar

    I just tried to connect my Sams CC and received a message that "connectivity down". "Plaid is currently unable to connect to Synchrony bank. We are working to restore the connection."

  11. 11 Posted by tiptonbob on 22 Apr, 2024 09:32 PM

    tiptonbob's Avatar

    I got that same message and when I clicked ok (or whatever) I got a screen
    asking for username and password. I entered that and it spun for a long
    time then asked me for a code they had emailed me. I entered that and it
    accepted my creds.

    Bob Taylor

    On Mon, Apr 22, 2024 at 4:28 PM rhman44 <[email blocked]>
    wrote:

  12. 12 Posted by rhman44 on 22 Apr, 2024 09:41 PM

    rhman44's Avatar

    I just tried it again and there was nothing to click except "try another institution."

  13. 13 Posted by tiptonbob on 22 Apr, 2024 09:49 PM

    tiptonbob's Avatar

    When I attempted connection, I had the option of Continue or Try Another Institution. I clicked Continue. (Not OK). Are you trying to connect to “Sam’s Club – Credit Card?” Under that it says samsclub.syf.com/

    Good luck.

  14. 14 Posted by rhman44 on 22 Apr, 2024 09:57 PM

    rhman44's Avatar

    Yes, I am trying to log into Sams CC. The popup does not give me an option but Try Another Institution. Continue is not an option. Are cookies involved in any way?

    Thanks for the reply

  15. 15 Posted by tiptonbob on 22 Apr, 2024 10:06 PM

    tiptonbob's Avatar

    Disregard, I'll try again

  16. 16 Posted by tiptonbob on 22 Apr, 2024 10:08 PM

    tiptonbob's Avatar

    I'm tryinng to attach a file. If it doesn't upload I'll try another file format.

  17. 17 Posted by rhman44 on 22 Apr, 2024 10:11 PM

    rhman44's Avatar

    I am using a laptop, not a phone. Maybe that works different.
    Thanks anyway.

  18. 18 Posted by tiptonbob on 22 Apr, 2024 10:12 PM

    tiptonbob's Avatar

    I'm not using a phone. That is from my desktop.

  19. 19 Posted by rhman44 on 22 Apr, 2024 10:31 PM

    rhman44's Avatar

    OK!! I saw your email. I was trying to connect to Synchrony bank directly. I was unaware I could use the search to directly the Sams/ Synchrony.
    I finally got connect!!
    Thanks so much for working with me on this.

  20. 20 Posted by tiptonbob on 22 Apr, 2024 10:32 PM

    tiptonbob's Avatar

    Yay! Glad I could help.

    Bob Taylor

    On Mon, Apr 22, 2024 at 5:31 PM rhman44 <[email blocked]>
    wrote:

  21. 21 Posted by avp2 on 27 Apr, 2024 05:28 PM

    avp2's Avatar

    I noticed my Amazon Prime (Synchrony Bank serviced) transactions are not updating. Does not seem to be any kind of problem with MD or PLAID. MD downloads the account (via PLAID), but no new (since 3/9/24) transactions come through. Both my Amazon and Synchrony web sites have also lost the ability to download activity history - no download button shows for either site on the transaction/activity pages. They used to have these functions - the Amazon chat AI even says there should be one. You can still download statement in pdf for totally manual input. Looks like Synchrony bank has discontinued (or has a bug in) their transaction download function - maybe due to the recently updated online interface/function.

  22. 22 Posted by TonyRI on 27 Apr, 2024 10:05 PM

    TonyRI's Avatar

    avp2

    Synchrony had updated the site awhile ago. You can find the export button from the landing page by first selecting "Account Ending In XXXX" at the top, just below the words "Prime Store Card," then selecting "View Activity." They are currently supporting 2 versions of the site. The older one, that you can still manually download from and the newer one, that doesn't have that ability.

    Regards,

    Tony (Fellow user, Not IK Support)

  23. 23 Posted by tiptonbob on 27 Apr, 2024 10:21 PM

    tiptonbob's Avatar

    @avp2 My Amazon Prime card is from Chase and downloads flawlessly. Maybe you can get Amazon to swap you from Synchrony to Chase. Just a thought.

  24. 24 Posted by avp2 on 28 Apr, 2024 02:36 PM

    avp2's Avatar

    Thanks for suggestions guys. I can can get to, and see, the transactions, but just do not have a download button. I am using one version back Chrome (have mac os High Sierra) so that may be the problem. Due to circumstance, a switch to Chase is not possible at this time. Maybe Synchrony will get to a CSV or OFX download capability in future - not holding my breath, as I note their regular accounts site only has pdf download. Luckily, the transaction volume is not so high this is a must for me.

  25. System closed this discussion on 28 Jul, 2024 02:40 PM.

  26. tiptonbob re-opened this discussion on 12 Aug, 2024 04:18 PM

  27. 25 Posted by tiptonbob on 12 Aug, 2024 04:18 PM

    tiptonbob's Avatar

    This comment was split into a new private discussion: Sam's Card (Syncrony bank) not downloading

    @Maddy
    Synchrony Bank continues to be a problem for Plaid. Each time I download transactions for my Sam's Card, there is nothing to download. I must delete the account from Moneydance+ and use the Connect New Accounts button to re-establish the account. Everything current then downloads properly.

    Seems that Synchrony is losing the emailed confirmation after a little while and doesn't show Plaid as approved to download.

  28. 26 Posted by erinPDX85 on 12 Aug, 2024 04:28 PM

    erinPDX85's Avatar

    This comment was split into a new private discussion: Verizon Visa through Synchrony not connecting

    I am also having this problem. Now I cannot get Verizon Visa through Synchrony to connect at all.

  29. 27 Posted by tiptonbob on 13 Aug, 2024 05:27 PM

    tiptonbob's Avatar

    @Maddy
    Per your request, here is my error log.

    20240813-12:23:45.388: Starting Moneydance 2024.1 (5118)
    20240813-12:23:45.388: Settings Folder: C:\Users\Bob\.moneydance
    20240813-12:23:45.389: OS: Windows 10 10.0 amd64
    20240813-12:23:45.389: Architecture: intel64
    20240813-12:23:45.389: Java: 21.0.2 (Eclipse Adoptium)
    20240813-12:23:45.389: Is in sandbox: false; restricted file access: false
    20240813-12:23:45.389: Library path: c:\program files\moneydance\jre\bin;C:\ProgramData\Oracle\Java\javapath;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Pinnacle\Shared Files\;C:\Program Files (x86)\Pinnacle\Shared Files\Filter\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files (x86)\Skype\Phone\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files (x86)\Common Files\Acronis\SnapAPI\;C:\Program Files\Crucial\Crucial Storage Executive;C:\Program Files\dotnet\;C:\Program Files\NVIDIA Corporation\NVIDIA NvDLISR;C:\Users\Bob\AppData\Local\Microsoft\WindowsApps;
    20240813-12:23:45.453: initialized extension moneyforesight in 0.012 seconds
    20240813-12:23:45.454: initializing extensions...
    findandreplace (0): 08-13 12:23:45.510|Initialized build 1218 ok
    20240813-12:23:45.510: initialized extension findandreplace in 0.016 seconds
    20240813-12:23:45.571: initialized extension securityquoteload in 0.028 seconds
    Quote Load>INFO:12:23:45-main(Quote Load,Init) Started Build 3209.00
    Quote Load>INFO:12:23:45-main(Quote Load,Init) Locale en_US
    20240813-12:23:45.586: python.path: C:\Users\Bob\.moneydance\python
    20240813-12:23:45.586: python.cachedir: C:\Users\Bob\.moneydance\python\cache
    20240813-12:23:45.586: python.cachedir.skip: false
    toolbox:2024/08/13-12:23:48:
    #############################################################################################################################
    toolbox: toolbox_init.py initializer script running - performing some quick checks, logging diagnostics, then will exit....
    #############################################################################################################################

    20240813-12:23:48.523: initialized extension toolbox in 0.465 seconds
    20240813-12:23:48.523: finished initializing all extensions
    20240813-12:23:48.990: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
    20240813-12:23:49.098: loaded font java.awt.Font[family=Calibri,name=Calibri,style=plain,size=12] from descriptor: Calibri-12
    20240813-12:23:51.509: loaded font java.awt.Font[family=Dialog,name=Helvetica,style=plain,size=12] from descriptor: Helvetica-12
    20240813-12:23:51.509: loaded font java.awt.Font[family=Dialog,name=Hack,style=plain,size=12] from descriptor: Hack-12
    20240813-12:23:51.621: Font initialisation attempted from non-UI thread. Hopping over to dispatch thread...
    20240813-12:23:51.641: Initializing fonts:
    20240813-12:23:51.642: default: [[Dialog]]
    20240813-12:23:51.642: printing: [[Arial, Dialog]]
    20240813-12:23:51.642: monospaced: [[Calibri, Monospaced]]
    20240813-12:23:51.642: coding: [[Hack, Monospaced]]
    20240813-12:23:51.642: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
    20240813-12:23:51.642: loaded font java.awt.Font[family=Arial,name=Arial,style=plain,size=12] from descriptor: Arial-12
    20240813-12:23:51.642: loaded font java.awt.Font[family=Calibri,name=Calibri,style=plain,size=12] from descriptor: Calibri-12
    20240813-12:23:51.642: loaded font java.awt.Font[family=Hack,name=Hack,style=plain,size=12] from descriptor: Hack-12
    20240813-12:23:51.642: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
    20240813-12:23:51.642: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
    20240813-12:23:51.643: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=32] from descriptor: Dialog-32
    20240813-12:23:51.643: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
    20240813-12:23:51.643: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
    20240813-12:23:51.643: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=14] from descriptor: Dialog-14
    20240813-12:23:51.823: fonts resolved:
     default: Dialog:12.0:style0
     mono: Calibri:12.0:style0
     coding: Hack:12.0:style0
     print: Arial:12.0:style0
     header: Dialog:14.0:style0
     register: Dialog:11.0:style0
     reportTitle: Dialog:32.0:style0
     calendarTitle: Dialog:11.0:style0
     reportHeader: Dialog:10.0:style0
     detailTitle: Dialog:14.0:style0
    20240813-12:23:51.947: Setting look and feel class to com.sun.java.swing.plaf.windows.WindowsLookAndFeel
    20240813-12:23:51.969: Font initialisation attempted from non-UI thread. Hopping over to dispatch thread...
    20240813-12:23:51.969: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
    20240813-12:23:51.969: loaded font java.awt.Font[family=Arial,name=Arial,style=plain,size=12] from descriptor: Arial-12
    20240813-12:23:51.969: loaded font java.awt.Font[family=Calibri,name=Calibri,style=plain,size=12] from descriptor: Calibri-12
    20240813-12:23:51.969: loaded font java.awt.Font[family=Hack,name=Hack,style=plain,size=12] from descriptor: Hack-12
    20240813-12:23:51.969: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
    20240813-12:23:51.969: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
    20240813-12:23:51.970: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=32] from descriptor: Dialog-32
    20240813-12:23:51.970: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
    20240813-12:23:51.970: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=12] from descriptor: Dialog-12
    20240813-12:23:51.970: loaded font java.awt.Font[family=Dialog,name=Dialog,style=plain,size=14] from descriptor: Dialog-14
    20240813-12:23:52.015: starting file opening routines...
    20240813-12:23:52.015: opening last file: FinData2019_2022-10-06_2024-07-19 2
    20240813-12:23:52.016: Java Virtual Machine (JVM) statistics:
    ----------------------------------------------------------------------
    JVM - Available processor cores: 8
    JVM - Maximum memory possible: 27.4 GB
    JVM - Total memory allocated: 0.2 GB (used 0.1 GB / free 0.2 GB)

    ----------------------------------------------------------------------

    20240813-12:23:52.024: Loading dataset: C:\Users\Bob\.moneydance\Documents\FinData2019_2022-10-06_2024-07-19 2.moneydance
    set antialiasing to HRGB
    toolbox:2024/08/13-12:23:58:
    -----------------------------------------------------
    Toolbox - quick information:
    -----
    MD CONSOLE FILE LOCATION: 'C:\Users\Bob\.moneydance\errlog.txt'
    MD CONFIG/PREFERENCES LOCATION: 'C:\Users\Bob\.moneydance\config.dict'
    -----
    BACKUPS - Save Daily option: daily (config key: 'backup.scheme' value: 'every_x_days')
    BACKUPS - Keep no more than: 5 unique days of backups
    BACKUPS - Separate Backup Foldr: True
    BACKUPS - Backup Folder: 'C:\Users\Bob\.moneydance\archive\backups' (backup location exists)
    ..key - 'backup.location': 'C:\Users\Bob\.moneydance\archive\backups'
    ..key - 'backup.last_browsed': 'C:\Users\Bob\.moneydance\archive\backups'
    ..key - 'backup.last_saved': 'C:\Users\Bob\.moneydance\archive\backups'
    ..key - '_default_backup_dir': '<not set>'
    -----
    System Default Locale Cty/Lang: 'US' / 'en'
    MD Preference Locale Ctry/Lang: 'US' / 'en'
    MD Locale Cty/Lang: 'US' / 'en'
    Moneydance decimal point: '.'
    -----
    MD EXECUTION MODE: 2 (Normal)
    -----------------------------------------------------

    20240813-12:23:58.863: loading with 128 bit encryption key
    20240813-12:23:58.897: loading with 128 bit encryption key
    20240813-12:23:59.104: reading trunk data tiksync/trunk
    20240813-12:24:00.319: trunk data loaded (1.214 seconds), checking for incremental updates
    20240813-12:24:00.320: loading un-synced txn files...
    20240813-12:24:00.451: reading txn file 20240812152007_827.txn
    20240813-12:24:00.458: reading txn file 20240812152108_702.txn
    20240813-12:24:00.463: reading txn file 20240812152155_435.txn
    20240813-12:24:00.469: reading txn file 20240812152240_698.txn
    20240813-12:24:00.473: reading txn file 20240812152251_308.txn
    20240813-12:24:00.477: reading txn file 20240812152353_280.txn
    20240813-12:24:00.484: reading txn file 20240812152407_804.txn
    20240813-12:24:00.490: reading txn file 20240812153017_663.txn
    20240813-12:24:00.496: reading txn file 20240812153401_745.txn
    20240813-12:24:00.502: reading txn file 20240812153540_627.txn
    20240813-12:24:00.507: reading txn file 20240812153818_487.txn
    20240813-12:24:00.512: reading txn file 20240812154018_124.txn
    20240813-12:24:00.519: reading txn file 20240812154037_141.txn
    20240813-12:24:00.526: reading txn file 20240812154138_401.txn
    20240813-12:24:00.532: reading txn file 20240812154152_949.txn
    20240813-12:24:00.538: reading txn file 20240812154238_776.txn
    20240813-12:24:00.544: reading txn file 20240812154242_610.txn
    20240813-12:24:00.550: reading txn file 20240812154311_393.txn
    20240813-12:24:00.556: reading txn file 20240812154321_396.txn
    20240813-12:24:00.562: reading txn file 20240812154331_399.txn
    20240813-12:24:00.568: reading txn file 20240812154341_403.txn
    20240813-12:24:00.575: reading txn file 20240812154351_406.txn
    20240813-12:24:00.581: reading txn file 20240812154401_410.txn
    20240813-12:24:00.586: reading txn file 20240812154411_413.txn
    20240813-12:24:00.592: reading txn file 20240812154421_417.txn
    20240813-12:24:00.597: reading txn file 20240812154431_421.txn
    20240813-12:24:00.603: reading txn file 20240812154441_424.txn
    20240813-12:24:00.609: reading txn file 20240812154451_428.txn
    20240813-12:24:00.613: reading txn file 20240812154501_431.txn
    20240813-12:24:00.618: reading txn file 20240812154511_434.txn
    20240813-12:24:00.623: reading txn file 20240812154521_438.txn
    20240813-12:24:00.629: reading txn file 20240812154531_441.txn
    20240813-12:24:00.635: reading txn file 20240812154541_444.txn
    20240813-12:24:00.640: reading txn file 20240812154550_598.txn
    20240813-12:24:00.645: reading txn file 20240812154604_112.txn
    20240813-12:24:00.651: reading txn file 20240812154609_121.txn
    20240813-12:24:00.659: reading txn file 20240812154625_092.txn
    20240813-12:24:00.665: reading txn file 20240812154631_350.txn
    20240813-12:24:00.674: reading txn file 20240812154647_082.txn
    20240813-12:24:00.680: reading txn file 20240812154716_762.txn
    20240813-12:24:00.686: reading txn file 20240812154721_303.txn
    20240813-12:24:00.692: reading txn file 20240812154731_599.txn
    20240813-12:24:00.698: reading txn file 20240812154747_784.txn
    20240813-12:24:00.703: reading txn file 20240812154751_780.txn
    20240813-12:24:00.709: reading txn file 20240812154759_895.txn
    20240813-12:24:00.716: reading txn file 20240812154815_498.txn
    20240813-12:24:00.722: reading txn file 20240812154827_205.txn
    20240813-12:24:00.728: reading txn file 20240812154851_423.txn
    20240813-12:24:00.735: reading txn file 20240812154900_057.txn
    20240813-12:24:00.742: reading txn file 20240812154913_500.txn
    20240813-12:24:00.749: reading txn file 20240812154919_313.txn
    20240813-12:24:00.755: reading txn file 20240812154934_461.txn
    20240813-12:24:00.761: reading txn file 20240812154940_235.txn
    20240813-12:24:00.768: reading txn file 20240812154952_239.txn
    20240813-12:24:00.774: reading txn file 20240812155146_785.txn
    20240813-12:24:00.780: reading txn file 20240812155241_026.txn
    20240813-12:24:00.785: reading txn file 20240812155252_535.txn
    20240813-12:24:00.792: reading txn file 20240812155301_417.txn
    20240813-12:24:00.800: reading txn file 20240812155318_467.txn
    20240813-12:24:00.806: reading txn file 20240812155319_487.txn
    20240813-12:24:00.812: reading txn file 20240812155331_909.txn
    20240813-12:24:00.818: reading txn file 20240812155339_460.txn
    20240813-12:24:00.825: reading txn file 20240812155349_485.txn
    20240813-12:24:00.833: reading txn file 20240812155415_174.txn
    20240813-12:24:00.840: reading txn file 20240812155429_890.txn
    20240813-12:24:00.846: reading txn file 20240812155530_485.txn
    20240813-12:24:00.853: reading txn file 20240812155543_576.txn
    20240813-12:24:00.859: reading txn file 20240812155559_523.txn
    20240813-12:24:00.865: reading txn file 20240812155609_833.txn
    20240813-12:24:00.872: reading txn file 20240812155649_010.txn
    20240813-12:24:00.876: reading txn file 20240812155705_300.txn
    20240813-12:24:00.881: reading txn file 20240812155746_930.txn
    20240813-12:24:00.886: reading txn file 20240812155753_479.txn
    20240813-12:24:00.890: reading txn file 20240812155821_285.txn
    20240813-12:24:00.895: reading txn file 20240812155942_579.txn
    20240813-12:24:00.899: reading txn file 20240812160011_605.txn
    20240813-12:24:00.903: reading txn file 20240812160100_809.txn
    20240813-12:24:00.909: reading txn file 20240812160600_296.txn
    20240813-12:24:00.914: reading txn file 20240812161550_746.txn
    20240813-12:24:00.921: reading txn file 20240812161600_750.txn
    20240813-12:24:00.927: reading txn file 20240812162146_482.txn
    20240813-12:24:00.933: reading txn file 20240812162528_423.txn
    20240813-12:24:00.939: reading txn file 20240812162531_558.txn
    20240813-12:24:00.945: reading txn file 20240812162551_366.txn
    20240813-12:24:00.951: reading txn file 20240812163601_674.txn
    20240813-12:24:00.957: reading txn file 20240812164602_161.txn
    20240813-12:24:00.963: reading txn file 20240812165602_640.txn
    20240813-12:24:00.969: reading txn file 20240812170603_004.txn
    20240813-12:24:00.974: reading txn file 20240812171603_487.txn
    20240813-12:24:00.979: reading txn file 20240812172603_965.txn
    20240813-12:24:00.984: reading txn file 20240812173604_459.txn
    20240813-12:24:00.991: reading txn file 20240812174604_943.txn
    20240813-12:24:00.996: reading txn file 20240812175605_482.txn
    20240813-12:24:01.001: reading txn file 20240812180615_979.txn
    20240813-12:24:01.006: reading txn file 20240812181616_487.txn
    20240813-12:24:01.012: reading txn file 20240812182617_021.txn
    20240813-12:24:01.019: reading txn file 20240812183617_532.txn
    20240813-12:24:01.025: reading txn file 20240812184618_069.txn
    20240813-12:24:01.030: reading txn file 20240812185618_594.txn
    20240813-12:24:01.036: reading txn file 20240812190619_138.txn
    20240813-12:24:01.042: reading txn file 20240812191619_627.txn
    20240813-12:24:01.048: reading txn file 20240812192620_135.txn
    20240813-12:24:01.053: reading txn file 20240812193620_693.txn
    20240813-12:24:01.059: reading txn file 20240812194605_598.txn
    20240813-12:24:01.064: reading txn file 20240812194621_177.txn
    20240813-12:24:01.069: reading txn file 20240812195631_667.txn
    20240813-12:24:01.075: reading txn file 20240812200632_170.txn
    20240813-12:24:01.081: reading txn file 20240812201632_691.txn
    20240813-12:24:01.086: reading txn file 20240812202633_278.txn
    20240813-12:24:01.091: reading txn file 20240812203633_787.txn
    20240813-12:24:01.097: reading txn file 20240812204634_257.txn
    20240813-12:24:01.104: reading txn file 20240812205634_733.txn
    20240813-12:24:01.111: reading txn file 20240812210635_296.txn
    20240813-12:24:01.117: reading txn file 20240812211635_800.txn
    20240813-12:24:01.123: reading txn file 20240812212636_316.txn
    20240813-12:24:01.129: reading txn file 20240812213636_796.txn
    20240813-12:24:01.134: reading txn file 20240812214647_287.txn
    20240813-12:24:01.139: reading txn file 20240812215647_721.txn
    20240813-12:24:01.144: reading txn file 20240812220648_177.txn
    20240813-12:24:01.148: reading txn file 20240812221648_648.txn
    20240813-12:24:01.154: reading txn file 20240812222649_135.txn
    20240813-12:24:01.159: reading txn file 20240812223649_564.txn
    20240813-12:24:01.165: reading txn file 20240812224649_958.txn
    20240813-12:24:01.171: reading txn file 20240812225650_446.txn
    20240813-12:24:01.176: reading txn file 20240812230650_863.txn
    20240813-12:24:01.182: reading txn file 20240812231651_360.txn
    20240813-12:24:01.188: reading txn file 20240812232651_826.txn
    20240813-12:24:01.196: reading txn file 20240812233652_353.txn
    20240813-12:24:01.202: reading txn file 20240812234652_843.txn
    20240813-12:24:01.208: reading txn file 20240812235653_410.txn
    20240813-12:24:01.213: reading txn file 20240813000703_942.txn
    20240813-12:24:01.219: reading txn file 20240813001704_449.txn
    20240813-12:24:01.224: reading txn file 20240813002704_948.txn
    20240813-12:24:01.230: reading txn file 20240813003705_437.txn
    20240813-12:24:01.235: reading txn file 20240813004705_942.txn
    20240813-12:24:01.239: reading txn file 20240813005706_493.txn
    20240813-12:24:01.245: reading txn file 20240813010706_967.txn
    20240813-12:24:01.251: reading txn file 20240813011707_454.txn
    20240813-12:24:01.256: reading txn file 20240813012707_965.txn
    20240813-12:24:01.261: reading txn file 20240813013708_408.txn
    20240813-12:24:01.266: reading txn file 20240813014718_942.txn
    20240813-12:24:01.271: reading txn file 20240813015719_481.txn
    20240813-12:24:01.277: reading txn file 20240813020719_984.txn
    20240813-12:24:01.284: reading txn file 20240813021720_483.txn
    20240813-12:24:01.290: reading txn file 20240813022721_038.txn
    20240813-12:24:01.295: reading txn file 20240813023721_528.txn
    20240813-12:24:01.301: reading txn file 20240813024722_001.txn
    20240813-12:24:01.306: reading txn file 20240813025722_512.txn
    20240813-12:24:01.312: reading txn file 20240813030722_981.txn
    20240813-12:24:01.317: reading txn file 20240813031723_467.txn
    20240813-12:24:01.322: reading txn file 20240813032723_958.txn
    20240813-12:24:01.327: reading txn file 20240813033734_485.txn
    20240813-12:24:01.332: reading txn file 20240813034734_913.txn
    20240813-12:24:01.338: reading txn file 20240813035735_437.txn
    20240813-12:24:01.344: reading txn file 20240813040735_949.txn
    20240813-12:24:01.350: reading txn file 20240813041736_424.txn
    20240813-12:24:01.355: reading txn file 20240813042736_946.txn
    20240813-12:24:01.361: reading txn file 20240813043737_458.txn
    20240813-12:24:01.368: reading txn file 20240813044738_058.txn
    20240813-12:24:01.374: reading txn file 20240813045738_546.txn
    20240813-12:24:01.380: reading txn file 20240813050739_116.txn
    20240813-12:24:01.386: reading txn file 20240813051749_598.txn
    20240813-12:24:01.391: reading txn file 20240813052750_012.txn
    20240813-12:24:01.397: reading txn file 20240813053750_504.txn
    20240813-12:24:01.403: reading txn file 20240813054750_998.txn
    20240813-12:24:01.408: reading txn file 20240813055751_521.txn
    20240813-12:24:01.414: reading txn file 20240813060752_078.txn
    20240813-12:24:01.419: reading txn file 20240813061752_578.txn
    20240813-12:24:01.425: reading txn file 20240813062753_045.txn
    20240813-12:24:01.430: reading txn file 20240813063753_532.txn
    20240813-12:24:01.435: reading txn file 20240813064754_015.txn
    20240813-12:24:01.441: reading txn file 20240813065754_445.txn
    20240813-12:24:01.450: reading txn file 20240813070754_880.txn
    20240813-12:24:01.457: reading txn file 20240813071755_332.txn
    20240813-12:24:01.464: reading txn file 20240813072755_767.txn
    20240813-12:24:01.465: reading txn file 20240813073806_328.txn
    20240813-12:24:01.465: reading txn file 20240813074806_836.txn
    20240813-12:24:01.465: reading txn file 20240813075807_361.txn
    20240813-12:24:01.466: reading txn file 20240813080807_854.txn
    20240813-12:24:01.466: reading txn file 20240813081808_353.txn
    20240813-12:24:01.466: reading txn file 20240813082808_823.txn
    20240813-12:24:01.467: reading txn file 20240813083809_339.txn
    20240813-12:24:01.467: reading txn file 20240813084809_863.txn
    20240813-12:24:01.467: reading txn file 20240813085810_401.txn
    20240813-12:24:01.468: reading txn file 20240813090810_843.txn
    20240813-12:24:01.468: reading txn file 20240813091811_353.txn
    20240813-12:24:01.468: reading txn file 20240813092821_860.txn
    20240813-12:24:01.469: reading txn file 20240813093822_330.txn
    20240813-12:24:01.469: reading txn file 20240813094822_801.txn
    20240813-12:24:01.469: reading txn file 20240813095823_316.txn
    20240813-12:24:01.470: reading txn file 20240813100823_775.txn
    20240813-12:24:01.470: reading txn file 20240813101824_203.txn
    20240813-12:24:01.471: reading txn file 20240813102824_676.txn
    20240813-12:24:01.471: reading txn file 20240813103825_204.txn
    20240813-12:24:01.471: reading txn file 20240813104648_731.txn
    20240813-12:24:01.472: reading txn file 20240813104825_699.txn
    20240813-12:24:01.472: reading txn file 20240813105826_233.txn
    20240813-12:24:01.472: loading synced txn files...
    20240813-12:24:01.472: finished loading / updating trunk data file
    20240813-12:24:02.952: replacing root: null () with new root: Qdata2018 2 (44a182f9-add1-4cc3-bfcd-bf32b113ea4a
    20240813-12:24:03.313: Stopping syncing: writing queued changes to txn log
    20240813-12:24:03.313: FinData2019_2022-10-06_2024-07-19 2[0 tasks] Stopping syncing: waiting for 0 to finish...
    20240813-12:24:03.314: Stopping syncing: finished waiting after 0.0 seconds
    20240813-12:24:03.397: Scheduling next reminders auto-commit for Tue Aug 13 12:24:08 CDT 2024 (was previously scheduled for Wed Dec 31 18:00:00 CST 1969)
    20240813-12:24:03.907: finished file opening routines
    Quote Load>INFO:12:24:04-main(Quote Load,HandleEventFileOpened) Debug level set to INFO
    Quote Load>INFO:12:24:04-main(Quote Load,sendAuto) Check Auto without delay
    Quote Load>INFO:12:24:04-AWT-EventQueue-0(Quote Load,sendAuto) now 12:24:04.563064100 next 2024-08-13T13:00
    Quote Load>INFO:12:24:04-AWT-EventQueue-0(Quote Load,showConsole) Auto Run - Securities Only
    20240813-12:24:04.693: it took 0.221 seconds to build a plaid client
    Quote Load>INFO:12:24:04-AWT-EventQueue-0(MainPriceWindow,getPrices) URI moneydance:fmodule:securityquoteload:getQuote?qs=yahoo&tid=01eda6b7-c1f5-4f01-b334-774158fd7f80&s=BLZE&s=SJM&s=T&s=VBIAX&s=VYM&s=VZ&s=WBD
    Quote Load>INFO:12:24:04-Thread-3(QuoteManager,getQuotes) URI getQuote?qs=yahoo&tid=01eda6b7-c1f5-4f01-b334-774158fd7f80&s=BLZE&s=SJM&s=T&s=VBIAX&s=VYM&s=VZ&s=WBD
    Quote Load>INFOT:12:24:04-pool-4-thread-2(GetQuoteTask,call) Processing SJM URI:https://query1.finance.yahoo.com/v8/finance/chart/SJM?p=SJM&.tscr=fin-srch
    Quote Load>INFOT:12:24:04-pool-4-thread-4(GetQuoteTask,call) Processing VBIAX URI:https://query1.finance.yahoo.com/v8/finance/chart/VBIAX?p=VBIAX&.tscr=fin-srch
    Quote Load>INFOT:12:24:04-pool-4-thread-1(GetQuoteTask,call) Processing BLZE URI:https://query1.finance.yahoo.com/v8/finance/chart/BLZE?p=BLZE&.tscr=fin-srch
    Quote Load>INFOT:12:24:04-pool-4-thread-3(GetQuoteTask,call) Processing T URI:https://query1.finance.yahoo.com/v8/finance/chart/T?p=T&.tscr=fin-srch
    Quote Load>INFO:12:24:05-AWT-EventQueue-0(MainPriceWindow,updatePrices) URI loadPrice?tid=01eda6b7-c1f5-4f01-b334-774158fd7f80&s=BLZE&p=6.31800000&d=2024-08-13T00:00&c=USD&ht=6.37&lt=6.05&v=126719
    Quote Load>INFO:12:24:05-AWT-EventQueue-0(MainPriceWindow,updatePrices) URI loadPrice?tid=01eda6b7-c1f5-4f01-b334-774158fd7f80&s=T&p=19.44000000&d=2024-08-13T00:00&c=USD&ht=19.51&lt=19.365&v=9896750
    Quote Load>INFOT:12:24:05-pool-4-thread-1(GetQuoteTask,call) Processing VZ URI:https://query1.finance.yahoo.com/v8/finance/chart/VZ?p=VZ&.tscr=fin-srch
    Quote Load>INFOT:12:24:05-pool-4-thread-3(GetQuoteTask,call) Processing VYM URI:https://query1.finance.yahoo.com/v8/finance/chart/VYM?p=VYM&.tscr=fin-srch
    Quote Load>INFO:12:24:05-AWT-EventQueue-0(MainPriceWindow,updatePrices) URI loadPrice?tid=01eda6b7-c1f5-4f01-b334-774158fd7f80&s=SJM&p=118.54000000&d=2024-08-13T00:00&c=USD&ht=118.77&lt=116.86&v=177376
    Quote Load>INFOT:12:24:05-pool-4-thread-2(GetQuoteTask,call) Processing WBD URI:https://query1.finance.yahoo.com/v8/finance/chart/WBD?p=WBD&.tscr=fin-srch
    Quote Load>INFO:12:24:05-AWT-EventQueue-0(MainPriceWindow,updatePrices) URI loadPrice?tid=01eda6b7-c1f5-4f01-b334-774158fd7f80&s=VBIAX&p=47.44000000&d=2024-08-13T00:00&c=USD&v=0
    Quote Load>INFO:12:24:05-AWT-EventQueue-0(MainPriceWindow,updatePrices) URI loadPrice?tid=01eda6b7-c1f5-4f01-b334-774158fd7f80&s=VYM&p=120.74500000&d=2024-08-13T00:00&c=USD&ht=120.9&lt=119.87&v=413520
    Quote Load>INFO:12:24:05-AWT-EventQueue-0(MainPriceWindow,updatePrices) URI loadPrice?tid=01eda6b7-c1f5-4f01-b334-774158fd7f80&s=VZ&p=40.62000000&d=2024-08-13T00:00&c=USD&ht=40.67&lt=40.355&v=3970386
    Quote Load>INFO:12:24:05-AWT-EventQueue-0(MainPriceWindow,updatePrices) URI loadPrice?tid=01eda6b7-c1f5-4f01-b334-774158fd7f80&s=WBD&p=7.02500000&d=2024-08-13T00:00&c=USD&ht=7.05&lt=6.64&v=17506691
    Quote Load>INFO:12:24:05-AWT-EventQueue-0(MainPriceWindow,doneQuote) Finished quote 01eda6b7-c1f5-4f01-b334-774158fd7f80
    Quote Load>INFO:12:24:05-AWT-EventQueue-0(GetQuotesProgressMonitor,done) Done message total=7 ok=7 error=0
    Quote Load>INFO:12:24:05-AWT-EventQueue-0(MainPriceWindow,TaskCompleted) Tasks Completed
    20240813-12:24:10.761: Update info received with successful signature verification
    20240813-12:24:10.765: Version info retrieved; we are up to date!
    20240813-12:24:14.778: Performing periodic reminders 'auto committing' on FinData2019_2022-10-06_2024-07-19 2 ...
    20240813-12:24:14.779: Scheduling next reminders auto-commit for Tue Aug 13 15:24:14 CDT 2024 (was previously scheduled for Wed Dec 31 18:00:00 CST 1969)
    20240813-12:24:18.557: All debug flags enabled

  30. 28 Posted by avp2 on 13 Aug, 2024 07:48 PM

    avp2's Avatar

    I had not paid much attention to my Synchrony supplied accounts, but there has been some change in that my Amazon Prime transactions are now downloading properly via PLAID and the Synchrony site does now show a transaction download button that works (a pdf of the transactions anyway)- Amazon's site does not have a download that I have found.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac