issues downloading Chase accounts moneydance+

chuckf42's Avatar

chuckf42

22 Apr, 2024 06:31 PM

Having issues with downloading from Chase using moneydance +
Getting the following error message Error Description:java.net.UnknownHostException: ofx.chase.com

  1. 1 Posted by dtd on 22 Apr, 2024 07:10 PM

    dtd's Avatar

    You say moneydance+, but the error is about ofx (direct connect) - is it possible you haven't disabled the ofx connection to chase for one or more chase accounts?

  2. 2 Posted by chuckf42 on 23 Apr, 2024 12:26 AM

    chuckf42's Avatar

    Where do you disable the ofx?

    From: dtd <[email blocked]>
    Sent: Monday, April 22, 2024 2:11 PM
    To: [email blocked]
    Subject: Re: issues downloading Chase accounts moneydance+ [Online Banking
    #1248713]

  3. 3 Posted by dtd on 23 Apr, 2024 01:22 AM

    dtd's Avatar

    You can either click an account, go to Online/Setup Banking and click "Disable" and if that does not work, the Toolbox extension has options to "blow away" connections.

  4. 4 Posted by chuckf42 on 23 Apr, 2024 01:24 AM

    chuckf42's Avatar

    Thanks for the help, I finally figured it out. It is fine now

    From: dtd <[email blocked]>
    Sent: Monday, April 22, 2024 8:23 PM
    To: [email blocked]
    Subject: Re: issues downloading Chase accounts moneydance+ [Online Banking
    #1248713]

  5. 5 Posted by dtd on 23 Apr, 2024 02:27 AM

    dtd's Avatar

    Great! Good to hear.

  6. System closed this discussion on 23 Jul, 2024 02:30 AM.

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