Small hollow blue circles

Gib Henry's Avatar

Gib Henry

15 Jun, 2024 08:04 PM

Can someone please explain to me the meaning of the small, hollow blue circles to the left of the Category? According to the knowledge base, the hollow circle indicates a “confirmed” transaction (i.e. from downloaded data); however, choosing “unconfirmed” from the pop-up menu (filter) does NOT show unconfirmed transactions (in fact, it doesn’t show ANYTHING at all!). What am I missing here?

  1. 1 Posted by Stuart Beesley ... on 15 Jun, 2024 08:15 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Solid blue is download and not confirmed.
    Hollow blue is downloaded and confirmed/merged

    You cannot unconfirm a transaction. You can only change the reconciled/cleared setting ;which is the yellow/green diamond/circle symbol.

  2. 2 Posted by dtd on 15 Jun, 2024 08:16 PM

    dtd's Avatar

    hollow blue means confirmed, solid blue means downloaded but unconfirmed.

    If you have solid blue transactions and bring up the pop-up menu (filter), the solid blue ones should show up there.

  3. 3 Posted by Gib Henry on 15 Jun, 2024 10:20 PM

    Gib Henry's Avatar

    Okay, I think I get it: “unconfirmed” in this case means “DOWNLOADED BUT unconfirmed,” not simply unconfirmed—right?

  4. 4 Posted by dwg on 15 Jun, 2024 10:53 PM

    dwg's Avatar

    Confirmed/Unconfirmed only applies to downloaded/imported transactions, it does not apply to manually entered transactions.

  5. Support Staff 5 Posted by Ethan on 16 Jun, 2024 01:06 AM

    Ethan's Avatar

    Downloaded transactions should have a solid blue dot next to them in the description field. Clicking on a transaction with a blue dot should open a right sidebar with confirmation options. If the transaction is similar to one you have already manually entered, one of the options should be to merge those transactions. Choosing the correct category for transactions in the confirmation process allows Moneydance to improve its suggestions for future downloads. The more transactions you correctly confirm in this process, the better the program will become at suggesting the correct confirmation option from the start. After confirming, the blue dot will change to a hollow circle.

    More details on the confirmation process with screenshots can be found at http://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/co...

    Ethan
    Infinite Kind Support

  6. Gib Henry closed this discussion on 16 Jun, 2024 05:49 PM.

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