Cannot setup bank on plaid. just get ""something went wrong" an internal error occured
Win 10- MD- 2024
Going through the initial money dance + set-up and tried to add my bank. Found it on the list and entered the log in information and got the "something went wrong" message. logged in on my browser ( chrome) with the same credentials and was fine. Tried changing to a different default browser ( edge), with the same result.
any help appreciated thanks
David
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1 Posted by dwg on 07 Jul, 2024 06:00 AM
There is a current problem between Moneydance and the aggregator (Plaid) that is causing problems when trying to create a new connection, the issue is being investigated.
You can find many topics in the Online Banking forum discussing this.
2 Posted by Zhang on 11 Jul, 2024 05:45 AM
Any update on this issue? I just purchased and subscribed but cannot use the software.
3 Posted by dwg on 11 Jul, 2024 06:13 AM
Some issues have been identified at the Plaid end of the link, these have been elevated to Plaid so we are really waiting for them to respond. Another user has reported that another application he uses also makes use of the Plaid service and they are seeing some similar problems.
4 Posted by dtd on 11 Jul, 2024 08:53 PM
Based on other threads, this issue seems resolved.
5 Posted by gsberan on 12 Jul, 2024 02:32 PM
This comment was split into a new private discussion: Cannot setup bank on plaid. just get ""something went wrong" an internal error occured
I got the message that my link to LPL has expired. I am unable to re-link LPL Finacial for over two weeks now. I get the the error "Something went wrong". My Schwab is working fine. Is there a number or email that I can contact Plaid directly? Is Plaid going to credit us for the time that the service is not available?