Home → Online Banking →

American Express Download Connection issue

• Edit

dm_corsa

11 Aug, 2024 03:22 PM

I noticed on 8/10/2024 I received on error in downloading transactions from American Express Credit Cards. I tried manually and also received the error (manual meaning bringing up my card account in Money Dance and hitting Download. I figured it was temporary glitch of network. Today, 8/11/2024, I tried again and again received the same error. I have attached the error message received.

Is there something going on with America Express that you are aware of?\

Thanks

• Capture.PNG 46.9 KB

1. 1 Posted by jasonkwerner on 11 Aug, 2024 04:01 PM

   

   https://infinitekind.tenderapp.com/discussions/online-banking/1249344-american-express-error-code

   • Edit

2. 2 Posted by jasonkwerner on 11 Aug, 2024 04:01 PM

   

   See the ongoing thread here:

   https://infinitekind.tenderapp.com/discussions/online-banking/1249344-american-express-error-code

   • Edit

3. 3 Posted by dm_corsa on 11 Aug, 2024 04:14 PM

   

   Thanks. First Chase, now Amex. I am downloading manually from Chase now. I will do the same for Amex. No desire to switch plaid.

   Thank you

   ________________________________

   • Edit

4. 4 Posted by Stuart Beesley ... on 15 Aug, 2024 05:27 AM

   

   This is now fixed

   • Edit

5. 5 Posted by dm_corsa on 15 Aug, 2024 09:09 AM

   

   Cool. Thank you. I'll have to re-add my Amex accounts.

   ________________________________

   • Edit

6. Maddy closed this discussion on 15 Aug, 2024 09:10 AM.