online access to banking problem, new today

jvspringrose's Avatar

jvspringrose

20 Aug, 2024 06:32 PM

I don't see this reported elsewhere yet. Problem accessing online banking through Moneydance began this morning when I tried to download transactions. Moneydance froze up, then entered eternal spinning color wheel mode. Same problem when I click "Set up Moneydance+" - freeze, then color wheel. After multiple reboots of app and computer spread over the last four hours, same problems. Even though internet otherwise working fine in all other apps, I even tried hard reboot of modem & router, without success.

I have Moneydance Version 2024.1 (5118) - latest version, running on macOS Monterey v 12.7.6. I am attaching an Apple-generated error report, I hope it is of some use.

Suggestions?

  1. 1 Posted by dtd on 20 Aug, 2024 09:29 PM

    dtd's Avatar

    Given three threads on this, please go to
    https://infinitekind.tenderapp.com/discussions/online-banking/1249454-md-downloads-stopped-working-today

    I will respond there to your thread as well as others.

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