Paypal relink issue with MD +
Every time I open the program, it say PayPal disconnected. I reconnect, make downloads, but the next day i am greeted by same message about it being disconnected....
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Support Staff 1 Posted by Maddy on 31 Jan, 2025 02:37 PM
Hi Blair,
We are sorry to hear about the problem you have encountered.
Thank you for the additional information, please be assured that I’ve escalated your query to Plaid support who are currently looking into this for you.
We will keep you updated on this thread as soon as we receive their response.
Thank you for your patience and sorry for any inconvenience this might be causing.
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Maddy, Infinite Kind Support
Support Staff 2 Posted by Maddy on 05 Feb, 2025 10:24 AM
According to Plaid support there is an issue with the Multi-Factor Authentication (MFA) that becomes invalidated shortly after recreating the connection, causing background data updates to fail and resulting in missing or stale data.
As this issue impacts a high number of users, is likely to get prioritized by Plaid engineering team.
On the other hand, since this issue requires assistance from Paypal, Plaid do not have an estimated fix date, unfortunately.
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Maddy, Infinite Kind Support
3 Posted by Blair on 06 Feb, 2025 01:10 PM
This comment was split into a new private discussion: Vanguard and Schwab connection issue with MD +
Now this problem is showing up with Vanguard and Schwab. It's probably Quicken and company.