Error that comes up regularly

David Roehling's Avatar

David Roehling

24 Jan, 2026 07:01 PM

I have been getting the attached error. I read somewhere that it might a temporary thing. However it has been coming up regularly for the last week or more. Sometimes if is generated multiple times in a session Does not really seem to be tied to my MoneyDance+ connections. It many times comes up before I have even done a download of transaction (all accounts).

Thanks for any help you can provide

  1. 1 Posted by dwg on 24 Jan, 2026 07:45 PM

    dwg's Avatar

    You are likely to have an old account that is still setup to use Moneydance+ but has been closed.

    That would account for the message from the institution, and if it is still setup to use Moneydance+, whether it is an active account or not would explain why Moneydance is still trying to get transaction data.

  2. 2 Posted by David Roehling on 24 Jan, 2026 09:23 PM

    David Roehling's Avatar

    I thought the "+" part of Moneydance+ was the method for communicating
    with my financial institutions using plaid. Is there a different way?
    I have only used MoneyDance for about 15 months. I do download credit
    card transactions.

    Dave

    On 1/24/2026 2:45 PM, dwg wrote:

  3. 3 Posted by dwg on 24 Jan, 2026 09:29 PM

    dwg's Avatar

    Moneydance+ is a download method that uses the aggregator Plaid.

    The error is saying that Moneydance is trying to download data for an account that does not exist at the institution.

  4. 4 Posted by David Roehling on 25 Jan, 2026 12:59 AM

    David Roehling's Avatar

    Thanks I found it. It seemed to lose it's way to an existing account.
    I got it reconnected.

    On 1/24/2026 2:45 PM, dwg wrote:

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