Java.io.IOException 400 Error

DigiAngel's Avatar

DigiAngel

13 Mar, 2019 12:12 PM

I just upgraded thinking maybe my 2015 version was the culprit, but I see good TLS handshake so I don't think old TLS was the issue..the full error:

A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: java.io.IOException: HTTP Error:400 Bad Request

Help. Thank you.

  1. 1 Posted by DigiAngel on 13 Mar, 2019 12:12 PM

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    This is with US Bank FYI.

  2. Support Staff 2 Posted by Henry on 13 Mar, 2019 02:22 PM

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    Hi,

    Sorry to hear about the problems you've encountered.

    We're receiving quite a few reports of problems with the US Bank connection, and we're working to get this resolved now. I have flagged this discussion so you'll be notified when this is fixed, and we'll provide the steps you need to get connected again.

    Henry
    Infinite Kind Support

  3. 3 Posted by DigiAngel on 13 Mar, 2019 02:26 PM

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    Thank you....if it helps this was working Saturday the 9th just fine.

    James

  4. 4 Posted by DigiAngel on 13 Mar, 2019 10:53 PM

    DigiAngel's Avatar

    Thank you.

  5. 5 Posted by DigiAngel on 15 Mar, 2019 03:27 PM

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    Any status on this? I realize I reported this only a couple days ago, however it's starting to have an impact..thank you.

  6. Support Staff 6 Posted by Jenny on 18 Mar, 2019 01:07 PM

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    Hi James,

    Unfortunately we're still working to get this problem resolved. This discussion has been flagged so you'll be notified as soon as this is fixed.

    If you need to update your accounts in the meantime, you can download OFX or QFX files from your banks website and import these files to Moneydance using File --> Import.

    Jenny
    Infinite Kind Support

  7. 7 Posted by DigiAngel on 21 Mar, 2019 12:41 PM

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    Will downloading these cause any problems after the issues are resolved?

  8. Support Staff 8 Posted by Jenny on 22 Mar, 2019 11:13 AM

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    Hi James,

    You should download using the OFX or QFX file format. These file formats contain unique transaction identifiers. If a transaction is downloaded more than once, Moneydance should recognise the ID and the duplicate will be ignored.

    Before you try to import, I'd recommend you take a manual backup via File --> Export Backup. If you encounter any problems, you can restore your data from the back up file, as it was when the backup was created.

    Jenny
    Infinite Kind Support

  9. 9 Posted by DigiAngel on 22 Mar, 2019 11:48 AM

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    Well that was a complete disaster. I can't imagine the amount of time it was going to take relabeling and merging all those transactions. Any status on this? Come tomorrow it will have been almost two weeks.

  10. Support Staff 10 Posted by Jenny on 22 Mar, 2019 11:52 AM

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    Hi James,

    Sorry to hear the manual import did not work. Did you specify a date range for the transactions included within the downloaded file?

    Unfortunately we're still working to get this connection problem resolved. We're already implemented a few changes to Moneydance and the connection information, but I'm afraid this hasn't fixed the issues. We're continuing to work on this, and our lead developer is on the case.

    Another US Bank customer has reported he spoke with the bank on March 20, and the bank rep advised the problem is at their end. The customer was assured that the bank would soon announce improvements to their online banking program and that the Moneydance problem would be corrected.
    We're trying to speak with a member of the US Bank team so we can confirm this is correct.

    Jenny
    Infinite Kind Support

  11. 11 Posted by DigiAngel on 22 Mar, 2019 12:10 PM

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    Thanks...when I talked to US Bank on the 13th the rep did not mention any changes, nor speak to having issues on their end. Maybe they didn't know ;) Please let me know if you need someone to test when US Bank/Checkfree believe the issues is resolved.

  12. 12 Posted by DigiAngel on 22 Mar, 2019 10:54 PM

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    Just got off the phone with the bank...they have no idea about any issues on their end....FYI.

  13. 13 Posted by DigiAngel on 28 Mar, 2019 11:01 AM

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    What's the status on this? We are fast approaching the end of the month and getting this functioning is going to be crucual.

  14. 14 Posted by DigiAngel on 02 Apr, 2019 11:25 PM

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    Apri 2nd....what's the status on this please?

  15. 15 Posted by DigiAngel on 10 Apr, 2019 10:48 AM

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    It's not been over a month since I was able to use the online features of Moneydance. Are you just going to ignore my requests for a status? What is the status of this issue?

  16. 16 Posted by DigiAngel on 12 Apr, 2019 01:47 AM

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    Additional information via the console:

    uh oh, we've gotten some OFX with no headers: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Draft//EN">
    java.io.IOException: HTTP Error:400 Bad Request
    at com.moneydance.apps.md.controller.olb.ofx.OFXConnection.sendMessage(OFXConnection.java:2743)
    at com.moneydance.apps.md.controller.olb.ofx.OFXConnection.sendMessage(OFXConnection.java:2569)
    at com.moneydance.apps.md.controller.olb.ofx.OFXConnection.getTransactions(OFXConnection.java:980)
    at com.moneydance.apps.md.view.gui.OnlineManager.downloadAllTxns(OnlineManager.java:522)
    at com.moneydance.apps.md.view.gui.MoneydanceGUI.doNetSync(MoneydanceGUI.java:2915)
    at com.moneydance.apps.md.controller.uri.Dispatcher$UIDispatcher.run(Dispatcher.java:128)
    at com.moneydance.apps.md.controller.uri.Dispatcher$UIDispatcher.invoke(Dispatcher.java:77)
    at com.moneydance.apps.md.controller.uri.Dispatcher.invoke(Dispatcher.java:51)
    at com.moneydance.apps.md.controller.Main.showURL(Main.java:999)
    at com.moneydance.apps.md.controller.BackgroundOpsThread$DownloadAllTask.run(BackgroundOpsThread.java:204)
    at com.moneydance.apps.md.controller.BackgroundOpsThread.run(BackgroundOpsThread.java:151)
    uh oh, we've gotten some OFX with no headers: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Draft//EN">
    java.io.IOException: HTTP Error:400 Bad Request
    at com.moneydance.apps.md.controller.olb.ofx.OFXConnection.sendMessage(OFXConnection.java:2743)
    at com.moneydance.apps.md.controller.olb.ofx.OFXConnection.sendMessage(OFXConnection.java:2569)
    at com.moneydance.apps.md.controller.olb.ofx.OFXConnection.getTransactions(OFXConnection.java:980)
    at com.moneydance.apps.md.view.gui.OnlineManager.downloadAllTxns(OnlineManager.java:522)
    at com.moneydance.apps.md.view.gui.MoneydanceGUI.doNetSync(MoneydanceGUI.java:2915)
    at com.moneydance.apps.md.controller.uri.Dispatcher$UIDispatcher.run(Dispatcher.java:128)
    at com.moneydance.apps.md.controller.uri.Dispatcher$UIDispatcher.invoke(Dispatcher.java:77)
    at com.moneydance.apps.md.controller.uri.Dispatcher.invoke(Dispatcher.java:51)
    at com.moneydance.apps.md.controller.Main.showURL(Main.java:999)
    at com.moneydance.apps.md.controller.BackgroundOpsThread$DownloadAllTask.run(BackgroundOpsThread.java:204)
    at com.moneydance.apps.md.controller.BackgroundOpsThread.run(BackgroundOpsThread.java:151)

    Can we confirm the correct link of https://www.oasis[.]cfree[.]com/1401.ofxgp that Moneydance is using?

  17. 17 Posted by DigiAngel on 15 Apr, 2019 12:05 PM

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    So here we are April 15th, ironically tax day. So...what's the status on this? Any movement to resolution?

  18. Support Staff 18 Posted by Henry on 17 Apr, 2019 06:06 PM

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    I am very glad to let you know that we have a solution for the US Bank connection issue.
    The steps for establishing the connection are available below:

    First you need to download and install our latest preview from here:
    https://infinitekind.com/preview

    Once installed, it is necessary to re-create your current connection to US Bank.
    (In case of multiple accounts, repeat for each) To do so:

    1. Select your bank account in Moneydance

    2. Select the Online->Setup Online Banking button/menu

    3. Click the "Disable" button. If you don't see a disable button, just close the setup window.

    4. Repeat the previous steps for any additional accounts at the same institution.
    5. Select the Online->Setup Online Banking button/menu (again)

    6. Click the "New Connection" button and select your bank and hit OK
    7. Continue with the setup process, entering your username/password


    Make sure you pick new connection, even though your bank is still one of the connection choices after you disable it. Choosing your US Bank (PFM Direct Connect) from the list of available banks will force Moneydance to download the updated information, which should then allow you to connect.

    Thank you for your patience and I am very sorry about the time it took to find the solution.

    Henry
    Infinite Kind Support

  19. 19 Posted by DigiAngel on 17 Apr, 2019 11:24 PM

    DigiAngel's Avatar

    Thank you, the preview version worked (as soon as I started up...no need to disable anything). I have to be honest though...blatantly ignoring me since the 22nd of last month was rubbish and reflects poor character on your part. All I asked as for was communication, not a solution, just a status....and you gave nothing after a time.

    If you just ignored me because you didn't have any updates, well, bad move...ANY communication is better then none at all. I expect a lot better from you next time breaking issues come up....and if you won't communicate, then hire someone who will.

  20. Support Staff 20 Posted by Sean Reilly on 18 Apr, 2019 01:28 PM

    Sean Reilly's Avatar

    Hi DigiAngel,

    I apologise for the lack of updates as I was working on this. It really did take me far too long to get to the solution, and we should've let you know that work was in progress while it was happening. We will do better in the future.

    Thanks,
    Sean

    --
    Sean Reilly
    Developer, The Infinite Kind
    https://infinitekind.com

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