tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/12991-cant-log-on-to-my-banks-online-bankingInfinite Kind: Discussion 2019-07-22T15:10:22Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/471966422019-04-22T15:02:10Z2019-04-22T15:03:09ZCan't log on to my bank's online banking<div><p>Hi Ron,</p>
<p>It's helpful to provide your Bank's name and the version of Moneydance you are using (Help > About Moneydance).</p>
<p>I'm not sure where you are seeing "Log In", but If you are using the Built-in browser that came with MD 2019, it is still in beta. You may want to try another web browser to perform your manual download:</p>
<p><a href="https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/manual-downloads">https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/m...</a></p>
<p>If your bank is listed on the Supported Financial institutions page</p>
<p><a href="https://infinitekind.com/fi">https://infinitekind.com/fi</a></p>
<p>you can automatically connect:</p>
<p><a href="https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/automatic-downloads">https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/a...</a></p>
<p>I provided that information because it isn't clear where you are in your setup from your post.</p>
<p>Regards,</p>
<p>Tony (NOT from Moneydance Support)</p></div>TonyRI