tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/13131-i-get-and-error-testing-the-trial-versionInfinite Kind: Discussion 2019-08-03T22:40:24Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/472354392019-05-04T18:17:17Z2019-05-04T18:17:18ZI get and error testing the trial version<div><p>I'm trying out your product and when I click on the option to set up online banking I get the following message...I'm using Windows 10 with the latest updates.... Error: <b>An unexpected error occurred java.net.SocketException: Address family not supported by protocol family: connect</b></p></div>Michaeltag:infinitekind.tenderapp.com,2009-01-14:Comment/472354392019-05-04T21:18:42Z2019-05-04T21:18:42ZI get and error testing the trial version<div><p>Michael,<br>
That seems to imply that your system can't make a network connection. Have you some strong firewall rules? Other network blocking software for security? It seems that the application can not access the web.<br>
(user, not IK support)</p></div>sthtag:infinitekind.tenderapp.com,2009-01-14:Comment/472354392019-05-04T22:32:00Z2019-05-04T22:32:00ZI get and error testing the trial version<div><p>Also, note that there is not a "trial version". There is only a version for each OS that is in Demonstration mode until unlocked with a paid key. They are the same version.</p></div>sth