1) There are other threads in this forum related to folks accessing their CapitalOne 360 accounts.
2) See 2 attached images. CapitalOne Investing a) finds my account, and b) asks for my authentication credentials before returning the above mentioned "enrollment" error. It appears that Moneydance's connection protocol is no longer supported?
Hmm. There are some "tricks" that institutions play that make things in compatible. If it gets as far as it does then it should be able to get the list of account IDs from Capital One Investing. But it seems that you need a separate PIN for access from a personal finance management utility than from the normal web login. I guess this is their idea of "extra security". As a dabbler in cyber security, I disagree that more passwords make you safer. Did you follow the instructions at https://support.personalcapital.com/hc/en-us/articles/201170100-Lin...
To get an access code (PIN, Password, whatever they want to call it)
As far as it being a "Security Issue" I regard that statement as BS. There is no reason that I can see that direct connect should be any less security than Web Connect (which is what I would think Quicken is using - and it is proprietary) and therefore of Internet Banking which is what Web Connect is layered on and on that basis I would say that it should all be turned off ....
I really expect that the support channel is using Security as an excuse. it is something that many users will blindly accept, with the result the call is closed the support people can write it up as another closed call and add it to their stats.
Why turn Direct Connect off, that is easy it reduces costs, Web connect is cheaper as it is layered on top of other infrastructure and I expect Quicken to price its usage so it remains cheaper, also Quicken is the big player so others don't matter.