tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/13328-new-update-online-bill-payment-quit-workingInfinite Kind: Discussion 2019-05-28T23:42:54Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-23T13:24:17Z2019-05-23T17:06:35ZAfter Current Update - Online Bill Payment Quit Working<div><p>At some point my bill payment went through.</p>
<p>Sometimes I get this when selecting "Online Bill Payment"<br>
?-000000000014 05/23/2019 $ 30.33 Processed ?-000000000001 06/07/2019 $ 38.37 Will Process</p>
<p>When I refresh sometimes I get the error I listed in my previous post above.</p>
<p>Sometimes I get the proper data.<br>
INDIANA AMERICAN WATER CO 05/23/2019 $ 30.33 Processed<br>
JEFFERSONVILLE SEWER DEPT 06/07/2019 $ 38.37 Will Process<br>
Sometimes the last online bill, in this case Jeffersonville Sewer Dept., doesn't show up. Have to refresh once or twice to get it to show up.</p>
<p>Maybe a coincidence, But since I updated to the latest update, this did not happen.</p></div>scooktag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-23T13:34:10Z2019-05-23T13:34:11ZAfter Current Update - Online Bill Payment Quit Working<div><p>If you think that this is not the fault of the latest update to Moneydance, Could you please email me a copy of the install executable of the previous update to 2019. I'll take it from anyone who has it. I'll install it and see if the same errors occur.</p></div>scooktag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-23T18:45:52Z2019-05-23T18:45:52ZAfter Current Update - Online Bill Payment Quit Working<div><p>I am not support staff, just a user.</p>
<p><a href="https://infinitekind.com/stabledl/">https://infinitekind.com/stabledl/</a></p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-23T20:09:19Z2019-05-23T20:09:20ZAfter Current Update - Online Bill Payment Quit Working<div><p>Thank you derekkent23. Really appreciate the link.</p>
<p>Installed 2019-1 (1855) over the latest build. The total numbers on the summary screen mentioned above are not cut off now. I selected "Online Bill Payment" several times with no errors. Everything is working the way it should. Happy camper!</p>
<p>Kind of points to the latest update causing the problems. I know IK will fix this. A little surprised they remain silent.</p></div>scooktag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-23T20:56:20Z2019-05-23T20:56:20ZAfter Current Update - Online Bill Payment Quit Working<div><p>I am not support staff, just a user.</p>
<p>One thought, did you try 2019.3(1870) at <a href="https://infinitekind.com/preview">https://infinitekind.com/preview</a></p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-23T21:44:50Z2019-05-23T21:44:51ZAfter Current Update - Online Bill Payment Quit Working<div><p>Just installed 2019.3 (1870) as suggested.</p>
<p>Everything as mentioned above is still broken. Got the communication error again, The account total numbers are still cut off. Sometimes the payees are screwed up like this:<br>
?-000000000014 05/23/2019 $ 30.33 Processed ?-000000000001 06/07/2019 $ 38.37 Will Process</p>
<p>Reverting back to 2019-1 (1855)</p></div>scooktag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-24T08:06:27Z2019-05-24T08:06:27ZAfter Current Update - Online Bill Payment Quit Working<div><p>I am not support staff, just a user.</p>
<p>I have posed a link to your thread on Sean’s, the software developers’ slack site in the hope he will note your issues.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-24T10:18:01Z2019-05-24T10:18:01ZAfter Current Update - Online Bill Payment Quit Working<div><p>Hi Steve,</p>
<p>I apologise for both of these problems with Moneydance. I've updated the connection parameters for PNC Bank which I believe should fix the random errors in bill payment messages. Can you try to sync up your bill payments and payees again and let me know on this thread if you encounter any more trouble?</p>
<p>Thanks,<br>
Sean</p>
<p>--<br>
Sean Reilly<br>
Developer, The Infinite Kind<br>
<a href="https://infinitekind.com">https://infinitekind.com</a></p></div>Sean Reillytag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-24T14:15:38Z2019-05-24T14:21:34ZAfter Current Update - Online Bill Payment Quit Working<div><p>Hey Sean,</p>
<p>The connection parameter updates to PNC has fixed the issue. Online Bill Payment is working as expected. 2019-2 (1868).</p>
<p>The last digit of the bank, credit card, and investment account totals on the summary page are still cut off. Either the box is not wide enough, or the totals are too far to the right.</p>
<p>Thanks for the great product, and your help with this matter.<br>
Thanks derekkent23 for forwarding this link to Sean.</p>
<p>Steve</p></div>scooktag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-24T17:17:50Z2019-05-24T17:17:50ZAfter Current Update - Online Bill Payment Quit Working<div><p>I am not support staff, just a user.</p>
<p>Glad Sean was able to help.</p>
<p>Have Fun</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-24T21:04:54Z2019-05-24T21:04:57ZAfter Current Update - Online Bill Payment Quit Working<div><p>I was having this same problem with Regions Bank. I went back to version 2019.1 and it is now working fine.</p></div>LAdamstag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-24T22:08:49Z2019-05-24T22:08:49ZAfter Current Update - Online Bill Payment Quit Working<div><p>Hi LAdams,</p>
<p>Windows 10 Home 1809<br>
Moneydance 2019.3 (1870)</p>
<p>I'm not having any problem connecting to Regions Bank in the above environment.</p>
<p>Moneydance 2019.3 (1870) is currently the latest preview build.<br>
<a href="https://infinitekind.com/preview">https://infinitekind.com/preview</a></p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-24T22:16:25Z2019-05-24T22:16:27ZAfter Current Update - Online Bill Payment Quit Working<div><p>Kevin,</p>
<p>Thanks. Did you have trouble with Moneydance 2019.2?</p>
<p>Larry</p></div>LAdamstag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-24T22:19:46Z2019-05-24T22:19:46ZAfter Current Update - Online Bill Payment Quit Working<div><p>Hi Larry,</p>
<p>I don't recall having an issue with 2019.2 but I've been using the preview build for a while now.</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/472885642019-05-24T22:23:12Z2019-05-24T22:23:14ZAfter Current Update - Online Bill Payment Quit Working<div><p>Kevin,</p>
<p>Thank you.</p>
<p>Larry</p></div>LAdams