tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/13737-unable-to-logon-to-chase-accountInfinite Kind: Discussion 2019-10-13T00:40:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/474348402019-07-13T23:16:43Z2019-07-13T23:16:43ZUnable to logon to Chase account<div><p>Hi Anders,</p>
<p>Q. Have you authorized your account at Chase for access by Desktop Apps?<br>
You do so on the Chase website.<br>
Q. Did you verify your identity through the Secure Message Center on the Chase website?</p>
<p>I am a Chase Visa client. I can verify that Moneydance does indeed connect to Chase's OFX servers.</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/474348402019-07-14T00:02:43Z2019-07-14T00:02:44ZUnable to logon to Chase account<div><p>Hello Kevin,<br>
Thank you for the quick response.<br>
Another try and it sort of worked. However, chase warned that the browser<br>
used will stop working soon :-(</p></div>Anders Vernblomtag:infinitekind.tenderapp.com,2009-01-14:Comment/474348402019-07-14T00:19:56Z2019-07-14T00:19:56ZUnable to logon to Chase account<div><p>Hi Anders,</p>
<p>Using direct-connect to Chase has no interaction with a browser so I'm a little perplexed by the 'warning'.</p>
<p>Can you confirm that you have followed the instructions to set up online banking in Moneydance? Specifically, Direct Connect and Automatic Downloads.<br>
<a href="https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay">https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay</a></p>
<p>Once Online Banking is set up in Moneydance navigate to your Chase account.<br>
From the Moneydance menu bar, go to 'Online'.<br>
From the 'Online' menu select either 'Download All Accounts' key combo (CTRL-SHIFT-D)<br>
Or<br>
'Download <em>your Chase account</em>'. key combo (CTRL-D).</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/474348402019-07-14T00:36:27Z2019-07-14T00:36:27ZUnable to logon to Chase account<div><p>That's what I did. In addition, one have to plug in the web address in the<br>
account window. I used <a href="http://www.chase.com">www.chase.com</a>.<br>
It still doesn't like me :-(<br>
I will continue tomorrow<br>
/Anders</p></div>Anders Vernblom