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13 Mar, 2015 01:30 AM

I set up all my bank accounts to be able to download transactions from my bank. Now I am asked for passwords and I have forgotten what they were. Can you help me get this working?

  1. Support Staff 1 Posted by Ian L on 13 Mar, 2015 02:30 PM

    Ian L's Avatar

    Hi Tom,

    You'll need to contact your bank in order to recover your passwords to your accounts. We don't have any way of recovering those through Moneydance. Once you've reset your password at the bank, you should be able to just enter the new password into Moneydance when prompted.

    Infinite Kind Support

  2. Ian L closed this discussion on 13 Mar, 2015 02:30 PM.

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