tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/1427-duplicate-transactionsInfinite Kind: Discussion 2016-03-19T05:10:22Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/384261332015-11-10T14:57:30Z2015-11-10T14:57:31ZDuplicate Transactions<div><p>Hey guys, I've been using Moneydance for the past several years
and love it. I just recently upgraded to Windows 10, and when I did
it, I decided to upgrade my Moneydance, too.</p>
<p>Today, for the first time ever, I got a duplicate transaction in
my checking account when I downloaded data from my bank. I checked
with the bank to verify that it wasn't real, and I'm happy to find
out that it isn't real, and it's super easy to fix as a one-time
issue by deleting the transaction, but I wanted to report it to you
so if this is a systematic problem, you can fix it.</p>
<p>If there's any information that you need from me to figure out
if this was your software or something that the bank did that
caused the software to flake out, let me know and I can send you
some data.</p>
<p>Thanks for making a great product. If it happens again, I can
try to dig up this thread and let you know.</p>
<p>Thanks,<br>
doug</p></div>dougtag:infinitekind.tenderapp.com,2009-01-14:Comment/384261332015-11-10T18:32:18Z2015-11-10T18:32:18ZDuplicate Transactions<div><p>Which version of Moneydance are you using? Help > about
Moneydance</p>
<p>What type of transaction was it. And did other transactions
download that were not duplicates? Can you download now and see if
the duplicate reappears?</p>
<p>Tom Freeman<br>
Infinite Kind Support</p></div>Tom Freemantag:infinitekind.tenderapp.com,2009-01-14:Comment/384261332015-11-10T18:57:06Z2015-11-10T18:57:06ZDuplicate Transactions<div><p>I can get you version if you need it when I get home -- I
downloaded it<br>
from the site about 5 days ago, so as long as that version hasn't
changed<br>
in the last week, it's that one. 2015.something 64-bit (sorry for
being<br>
vague, I'm a software developer and I hate when people do that, I
just<br>
can't get to my PC right now)</p>
<p>This was a Paypal withdrawal from my checking account. That was
the only<br>
transaction that was downloaded (it was the only one outstanding
since last<br>
time I downloaded), and after deleting the duplicate and hitting
download<br>
again, it did not duplicate it a second time.</p>
<p>Thanks,<br>
doug</p></div>doug browntag:infinitekind.tenderapp.com,2009-01-14:Comment/384261332015-11-11T15:21:28Z2015-11-11T15:21:28ZDuplicate Transactions<div><p>If you downloaded 5 days ago you should have build 1299. It
sounds like it was a xfer transaction. There was a bug that had
some deleted transfers not being remembered by the app and
re-downloading.</p>
<p>This should be a one-off, with the new download triggering MD to
remembering this transaction. If it happens again please let us
know.</p>
<p>Tom Freeman<br>
Infinite Kind Support</p>
<p>Tom Freeman<br>
Infinite Kind Support</p>
<p>Tom Freeman<br>
Infinite Kind Support</p></div>Tom Freeman