tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/14368-discover-transactions-not-downloadingInfinite Kind: Discussion 2019-12-28T11:00:25Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/476703712019-09-28T10:57:59Z2019-09-28T10:57:59Zdiscover transactions not downloading<div><p>Hi Jesse,</p>
<p>Unfortunately, I don’t have the best news regarding the Discover connection.<br>
It seems that Discover are no longer supporting automatic downloads to software other than Quicken and Intuit programs.</p>
<p>You can read the public thread about the Discover issues on <a href="https://infinitekind.tenderapp.com/discussions/online-banking/14201-unable-to-download-discovercard-transactions#comment_47656311">this page</a>.</p>
<p>One customer has advised contacting the bank directly and asking them to reconsider the changes they’ve made. It’s possible that with enough requests from their customers to support Moneydance, they’ll revert to allowing our Direct Connect downloads.</p>
<p>Without Direct Connect, you are still able to easily import your data into the program. The best way to get your transactions into Moneydance is to use a web browser to download files from your bank's web site.<br>
We'd recommend you download using the OFX or QFX file format if available. If not, use the QIF file format. (These files are sometimes referred to as Quicken or MS Money files). You can import the files to Moneydance using File --> Import.</p>
<p>Moneydance 2019 includes en embedded browser (currently a beta feature) that makes downloading from the banks website much easier. We're also working on another feature (coming soon) that will remember how you download from the banks site and help to automate the manual import process.</p>
<p>I hope this information is helpful. Please let me know if you have further questions or need any assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy