error message Exception Server did not acknowledge payment

rhweber's Avatar


26 Dec, 2019 06:14 PM

We recently updated to the latest version of money dance doe the Mac and Mac OS 10.15.2. Money dance worked fine until Tuesday when we received the error message described above. I thought it may be a problem with Citizens Bank, but the continue to receive the message.

  1. 1 Posted by rhweber on 04 Jan, 2020 05:18 PM

    rhweber's Avatar

    I posted this problem on December 28, and I have heard nothing from the Infinite Kind Staff since my post. I continue to have the same problem connecting my bank. The program worked fine after I updated. I just suddenly stopped working. Do you people ever respond to these issues. I have attached the message the program provides after I try to connect. Please contact me s soon as possible.

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