downloading

June chadwick's Avatar

June chadwick

28 Dec, 2019 10:17 PM

I'm having trouble downloading credit cards on Moneydance 2008. how do i upgrade and keep or transfer information?

  1. 1 Posted by Joseph Faulkner on 29 Dec, 2019 06:57 AM

    Joseph Faulkner's Avatar

    Madame:
    I mistakenly downloaded the 64-bit version but require the 32-bit version so that I can run Moneydance 2019 on my laptop. Would you please send me the key for the 32-bit version? My license key is F219228068-0659B9FD.

    Thank you

  2. 2 Posted by dwg on 29 Dec, 2019 07:44 AM

    dwg's Avatar

    I'm a fellow user.

    There is no 32 bit version of Moneydance 2019. Moneydance is programmed in the Java language and Oracle have discontinued 32 bit support in Java. The last version to support 32 bit Operating Systems was Moneydance 2017.

  3. 3 Posted by derekkent23 on 29 Dec, 2019 08:05 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi June

    Take a look at https://infinitekind.tenderapp.com/kb/purchasing-and-upgrading/upgr...
    and
    https://infinitekind.tenderapp.com/kb/purchasing-and-upgrading/upgr...

    Always take a backup of your data before you start an upgrade in case something goes wrong.
    Some users have had problems jumping so many versions and find they need to upgrade one version at a time. Run each version in trial mode, no key required until you get to 2019.

    Older versions can be found at https://infinitekind.com/previous-versions-of-moneydance

    Hope this helps.

  4. System closed this discussion on 29 Mar, 2020 08:10 AM.

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