Error 2000 User not authorized to access this system with this application

jcpine's Avatar

jcpine

17 Nov, 2015 08:30 PM

Chase Bank required we verify identity on their website. Once that was done, now receiving the following error when attempting to download transactions:
Error 2000 User not authorized to access this system with this application

Account has been enable and new connection created to Chase. Continue to receive error.

  1. 1 Posted by Scott Meehan on 17 Nov, 2015 08:35 PM

    Scott Meehan's Avatar

    Hi Jim,

    Unfortunately there appears to be a partial temporary outage of service at Chase. I'd suggest waiting a few days (you can manually download and import OFX or QFX files in the meantime) and seeing if they've fixed the outage then.

    Scott Meehan
    Infinite Kind Support

  2. 2 Posted by -Kevin N. on 17 Nov, 2015 10:24 PM

    -Kevin N.'s Avatar

    Hi Jim,

    Take a look at the following thread. You're not alone in this matter.
    http://help.infinitekind.com/discussions/online-banking/1474-new-pr...

    -Kevin N.

  3. System closed this discussion on 19 Mar, 2016 05:02 AM.

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