Communication error downloading transactions from bank

Tim Jones's Avatar

Tim Jones

10 Jan, 2020 01:24 PM

Previously I have been able to download transactions from my Discover Bank savings account. I now get a "communication or parsing error".

Any idea how to resolve this issue

  1. Support Staff 1 Posted by Maddy on 10 Jan, 2020 01:29 PM

    Maddy's Avatar

    Hi Tim,

    We are sorry to hear about the problem you have encountered.

    Updating to this version: Moneydance 2019.4 (1899) seems to have reportedly fixed the issue with Discover Bank.
    The latest free preview version is available to download from this page

    For a full list of improvements in the preview version, please refer to this page.

    I hope this information is helpful. Please let me know if you have further questions or need any assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by Tim Jones on 10 Jan, 2020 01:31 PM

    Tim Jones's Avatar

    Thanks. I'll try that later when I have the time.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

17 Feb, 2020 05:15 PM
17 Feb, 2020 05:04 PM
17 Feb, 2020 04:21 PM
17 Feb, 2020 03:55 PM
17 Feb, 2020 03:46 PM