Communication error downloading transactions from bank

Tim Jones's Avatar

Tim Jones

10 Jan, 2020 01:24 PM

Previously I have been able to download transactions from my Discover Bank savings account. I now get a "communication or parsing error".

Any idea how to resolve this issue

  1. Support Staff 1 Posted by Maddy on 10 Jan, 2020 01:29 PM

    Maddy's Avatar

    Hi Tim,

    We are sorry to hear about the problem you have encountered.

    Updating to this version: Moneydance 2019.4 (1899) seems to have reportedly fixed the issue with Discover Bank.
    The latest free preview version is available to download from this page

    For a full list of improvements in the preview version, please refer to this page.

    I hope this information is helpful. Please let me know if you have further questions or need any assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by Tim Jones on 10 Jan, 2020 01:31 PM

    Tim Jones's Avatar

    Thanks. I'll try that later when I have the time.

  3. System closed this discussion on 10 Apr, 2020 01:40 PM.

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