connection

Walter mccarthy's Avatar

Walter mccarthy

20 Jan, 2020 07:27 PM

can't connect with TD banking online

  1. 1 Posted by TonyRI on 20 Jan, 2020 08:51 PM

    TonyRI's Avatar

    Hi Walter,

    Have you seen this Knowledge Base article?

    https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/c...

    Good Luck,

    Tony (NOT from Moneydance Support)

  2. Support Staff 2 Posted by Ethan on 21 Jan, 2020 02:04 AM

    Ethan's Avatar

    And if that link doesn't help, please give us a bit more detail on exactly where you are getting stuck in the process, if you are receiving any error messages, etc.

    Ethan
    Infinite Kind Support

  3. 3 Posted by zrob on 31 Jan, 2020 03:43 PM

    zrob's Avatar

    Ethan,

    I had issues with TD Bank and via my assistance, Sean was able to resolve them. The instructions in that link provided to Walter by TonyR are the result of those efforts. I'm receiving a running Moneydance 2019.3 (1880) and the following error shows up now:

    "A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
    Error Description: java.io.IOException: HTTP Error:503 Service Not Available"

    Any ideas as to what is happening? The instructions in your link don't resolve it.

    Thanks,

    Robert

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