Can't update AMEX account

irazisme's Avatar

irazisme

09 Mar, 2020 03:35 AM

When I try to download AMEX doesn't connect. I tried to create/change the account in but the field for the account number has an invalid entry and I can't change it

  1. Support Staff 1 Posted by Ethan on 09 Mar, 2020 04:01 AM

    Ethan's Avatar

    Hello,

    Are you connecting through direct connections, or are you manually downloading and trying to import a file from your bank's website? If it is the latter, what file type are you trying to import?

    Which version of Moneydance are you using?

    Ethan
    Infinite Kind Support

  2. System closed this discussion on 08 Jun, 2020 04:10 AM.

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