Unable to download online transactions
Recently when attempting to download my credit card transactions, I get the below error:
A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: java.io.IOException: HTTP Error:400 Bad
I am able to log into the account fine outside of Moneydance but would like some guidance on how I can remedy this error so I can grab the transaction within Moneydance
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1 Posted by David Hanley on 24 Nov, 2015 03:24 PM
Can you give me the name(s) of the financial institution(s) you're trying to connect to?Can you try re-creating your connection with your financial institution and see if that fixes the issue that you're seeing? You will need to disable your current connection to your bank and then recreate it using the New Connection button on the Online Banking Setup screen. To do so, you can follow these steps:
Make sure you pick new connection, even though your bank is still one of the connection choices after you disable it. Choosing your bank from the list of available banks will force Moneydance to download the updated information, which should then allow you to connect.
Please let me know if you continue to have connection problems after recreating your connection.
Infinite Kind Support
System closed this discussion on 19 Mar, 2016 05:02 AM.