Setup Online banking issue

bigjohn-nj's Avatar

bigjohn-nj

29 May, 2020 08:27 PM

When i try to Setup Online banking and search for Bank of America,
I see "Bank of America !!Not Accepting New Connections!!
Bank of America help desk indicates this is not true
Is this an issue with my version of MD?
I'm running Windows 10 Version 2017.10 (1706)

Please advise

  1. Support Staff 1 Posted by Ethan on 29 May, 2020 08:55 PM

    Ethan's Avatar

    Hello,

    If Bank of America customer support has told you that they have activated your accounts for direct connections, then you should be able to connect. However, we have received consistent information from customers for the past few years that Bank of America will not activate any accounts for direct connections, although they don't appear to be deactivating accounts that are currently activated (at least for now). Make sure that they're referring to what Quicken calls Direct Connect, not another service like Web Connect. I'm inclined to think that their customer support didn't understand your question, but if not, there's no harm in trying to connect.

    Ethan
    Infinite Kind Support

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac