Setup Online banking issue

bigjohn-nj's Avatar


29 May, 2020 08:27 PM

When i try to Setup Online banking and search for Bank of America,
I see "Bank of America !!Not Accepting New Connections!!
Bank of America help desk indicates this is not true
Is this an issue with my version of MD?
I'm running Windows 10 Version 2017.10 (1706)

Please advise

  1. Support Staff 1 Posted by Ethan on 29 May, 2020 08:55 PM

    Ethan's Avatar


    If Bank of America customer support has told you that they have activated your accounts for direct connections, then you should be able to connect. However, we have received consistent information from customers for the past few years that Bank of America will not activate any accounts for direct connections, although they don't appear to be deactivating accounts that are currently activated (at least for now). Make sure that they're referring to what Quicken calls Direct Connect, not another service like Web Connect. I'm inclined to think that their customer support didn't understand your question, but if not, there's no harm in trying to connect.

    Infinite Kind Support

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