tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/16559-retrieving-financial-institution-profileInfinite Kind: Discussion 2020-09-19T18:30:24Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/484159042020-06-20T18:24:50Z2020-06-20T18:24:50ZRetrieving financial institution profile...<div><p>Hello,</p>
<p>That sounds like something is blocking Moneydance from accessing the internet. Are you using any firewalls, anti-virus software, proxies, or anything else that may be preventing the program from accessing the internet? If so, could you try giving permission for Moneydance to access the internet in those programs?</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethan