Capital One 360

Carol-Anne's Avatar


07 Apr, 2015 12:27 AM

I have tried troubleshooting with Capital One, reading blogs trying every combination but I cannot seem to connect to my Capital One 360 account. I have upgraded my Moneydance to 2015.3 and I'm getting incredibly frustrated. Can you help me?

I keep getting an error message that my customer #/pin is invalid. Ive tried every combination of web user name/password, account #, old ING pin#, customer ID with access code but I keep getting error messages.

  1. 1 Posted by Carol-Anne on 07 Apr, 2015 12:37 AM

    Carol-Anne's Avatar

    Got it finally - new web user name and access code!

  2. 2 Posted by Scott Meehan on 07 Apr, 2015 07:03 PM

    Scott Meehan's Avatar

    Hi Carol-Anne,

    I'm glad to hear that you got it sorted out! Please let us know if we can be of further assistance!

    Scott Meehan
    Infinite Kind Support

  3. Scott Meehan closed this discussion on 07 Apr, 2015 07:03 PM.

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