tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/16627-citicard-download-problems-againInfinite Kind: Discussion 2020-09-29T15:40:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/484310982020-06-28T15:01:58Z2020-06-28T15:01:58ZCiticard Download Problems (again)<div><p>This was fixed for a while. Today it stopped working again. The error displayed is different now (see attached screenshot). The same credentials used in MD work on the website. Just like before. MD still shows as authorized desktop app on the website.</p>
<p>Sheesh!</p></div>whitedavidptag:infinitekind.tenderapp.com,2009-01-14:Comment/484310982020-06-28T15:14:12Z2020-06-28T15:14:12ZCiticard Download Problems (again)<div><p>Me, too...same problem, same error message. Same results on their website.</p></div>ejmarmeltag:infinitekind.tenderapp.com,2009-01-14:Comment/484310982020-06-28T15:39:01Z2020-06-28T15:39:02ZCiticard Download Problems (again)<div><p>I have the same problem as well - tired of this</p></div>Barry Doraziotag:infinitekind.tenderapp.com,2009-01-14:Comment/484310982020-06-28T16:09:12Z2020-06-28T16:09:12ZCiticard Download Problems (again)<div><p>Yep, Citi card downlaods started failing like this again yesterday. Do Quicken users have this problem too, or is it just Moneydance?</p></div>Alantag:infinitekind.tenderapp.com,2009-01-14:Comment/484310982020-06-28T17:28:40Z2020-06-28T17:28:42ZCiticard Download Problems (again)<div><p>Same as the others. Grrrr.</p></div>Nancy Mtag:infinitekind.tenderapp.com,2009-01-14:Comment/484310982020-06-28T17:40:49Z2020-06-28T17:40:49ZCiticard Download Problems (again)<div><p>Hi everyone,</p>
<p>We're looking into it. We've received many reports about this over the weekend. Unfortunately the error messages are very vague. We'll post updates when we have them.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/484310982020-06-28T18:17:12Z2020-06-28T18:17:12ZCiticard Download Problems (again)<div><p>Thanks, Ethan! (I know it’s not your fault, so I just wanted to tell you that I appreciate you!)</p></div>ejmarmeltag:infinitekind.tenderapp.com,2009-01-14:Comment/484310982020-06-28T18:33:43Z2020-06-28T18:33:43ZCiticard Download Problems (again)<div><p>Same here Ethan. Thanks for riding herd on this.</p></div>whitedavidptag:infinitekind.tenderapp.com,2009-01-14:Comment/484310982020-06-29T14:20:29Z2020-06-29T14:20:30ZCiticard Download Problems (again)<div><p>Same error message here!</p></div>James Tatsudatag:infinitekind.tenderapp.com,2009-01-14:Comment/484310982020-06-29T17:00:17Z2020-06-29T17:00:18ZCiticard Download Problems (again)<div><p>I'm having the same issue for the last few days......:-(</p></div>Davidtag:infinitekind.tenderapp.com,2009-01-14:Comment/484310982020-06-30T06:48:26Z2020-06-30T06:48:26ZCiticard Download Problems (again)<div><p>I am not support staff, just a user.<br>
Hi</p>
<p>Another user suggests Citi has fixed their issue, see <a href="https://infinitekind.tenderapp.com/discussions/online-banking/16604-citi-cards-regularly-fails#comment_48434408">https://infinitekind.tenderapp.com/discussions/online-banking/16604...</a></p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/484310982020-06-30T15:30:53Z2020-06-30T15:30:53ZCiticard Download Problems (again)<div><p>Seems to be working for me again too. Thanks for letting us know!</p></div>whitedavidp