tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/16633-citicardInfinite Kind: Discussion 2020-07-06T19:46:22Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/484325962020-06-29T12:42:59Z2020-06-29T12:43:01ZCiticard <div><p>I can't create an online account for mu citibank credit card. It says that my user name and password are invalid.<br>
But I can get onto my account on line fine.<br>
This just started happening june 26</p></div>keith tag:infinitekind.tenderapp.com,2009-01-14:Comment/484325962020-06-29T13:16:18Z2020-06-29T13:16:21ZCiticard <div><p>Same same. :-(</p></div>Robtag:infinitekind.tenderapp.com,2009-01-14:Comment/484325962020-06-29T17:31:39Z2020-06-29T17:31:39ZCiticard <div><p>Hello,</p>
<p>Unfortunately we've received many identical reports with this vague error from Citi over the weekend. It appears that they've changed something again, and we're trying to figure out what that is and how to adjust things on our end. I've flagged this conversation, and we'll post any updates here when we have them. Like last time, manual downloads is the go to workaround while we figure this out.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/484325962020-06-30T06:49:11Z2020-06-30T06:49:11ZCiticard <div><p>I am not support staff, just a user.<br>
Hi</p>
<p>Another user suggests Citi has fixed their issue, see <a href="https://infinitekind.tenderapp.com/discussions/online-banking/16604-citi-cards-regularly-fails#comment_48434408">https://infinitekind.tenderapp.com/discussions/online-banking/16604...</a></p>
<p>Hope this helps.</p></div>derekkent23