tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/17212-schwab-transactions-not-downloading
Infinite Kind: Discussion
2024-02-05T13:25:56Z
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T13:04:53Z
2021-01-16T13:04:56Z
Schwab transactions not downloading
<div><p>@Stuart I did what you asked, here are the results:</p>
<p>1) I've never touched my backups dir, it's currently set to "C:\Users\name.moneydance\archive\backups"</p>
<p>2) Ran the improved script three times (snippets attached).<br>
2a) Opened up moneydance, ran script, closed moneydance (result #1)<br>
2b) Opened up moneydance, ran script, closed moneydance (result #2)<br>
2c) Opened up moneydance, updated Schwab Checking (bottom bar said downloading 3101 transactions, but no new transactions came up), ran script (result #3)</p>
<p>3) I compared yesterday's moneydancearchive to the latest just now. With only the three actions above, today's moneydancearchive has increased in size (181.10MB to 189.96MB).</p></div>
tbhimdi
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T13:34:34Z
2021-01-16T13:34:34Z
Schwab transactions not downloading
<div><p>I don't think it's the txns (unless I don't understand something) as the numbers are all the same (except the last with just 5 more)?</p>
<p>I am writing a script right now to analysis the data directory (I will also include in toolbox)... I'll upload it a bit later....</p>
<p>in the meantime, perhaps post a screen shot of the contents of your something.moneydance folder</p>
<p>(not support)</p></div>
Stuart Beesley (Mr Toolbox)
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T13:41:31Z
2021-01-16T13:41:32Z
Schwab transactions not downloading
<div><p>The name.moneydance subfolder under ".moneydance/archive/backups" or ".moneydance/Documents"?</p></div>
tbhimdi
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T14:02:10Z
2021-01-16T14:02:10Z
Schwab transactions not downloading
<div><p>Find your config.dict file, take a look with a text editor.<br>
Look for this line:<br>
"current_accountbook" = "/Users/xx/Documents/Moneydance/something.moneydance"</p>
<p>This is the dataset name.<br>
Now look inside this directory (or on a Mac right click and show package contents)</p></div>
Stuart Beesley (Mr Toolbox)
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T14:03:06Z
2021-01-16T14:03:06Z
Schwab transactions not downloading
<div><p>(put differently, look inside the file/folder that you say is now xxxMB)</p></div>
Stuart Beesley (Mr Toolbox)
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T14:15:51Z
2021-01-16T14:15:55Z
Schwab transactions not downloading
<div><p>My current_accountbook lists:<br>
"C:\Users\name\.moneydance\archive\backups\name.moneydance"</p>
<p>The content of its directory is screenshotted, attached.</p></div>
tbhimdi
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T14:35:37Z
2021-01-16T14:35:37Z
Schwab transactions not downloading
<div><p>WARNING - DO NOT DELETE OR CHANGE ANY FILES...</p>
<p>OK, now open safe folder (which is 194MB)<br>
what's the size of<br>
- archive folder - attach folder - tiksync folder</p>
<p>Then look in the tiksync folder<br>
- what's the size of trunk file? - what's the size of the in and out folders..?</p>
<p>(not support, just a user)</p></div>
Stuart Beesley (Mr Toolbox)
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T14:54:53Z
2021-01-16T14:54:56Z
Schwab transactions not downloading
<div><p>Screenshots attached.</p></div>
tbhimdi
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T15:11:57Z
2021-01-16T15:11:57Z
Schwab transactions not downloading
<div><p>Wow, "out" is 164MB!<br>
Lastly, look in the "out" folder... are there lots for today's date...? In fact every time you open MD is the out dir getting 3101 files larger? I wondering if it downloading 3101 bank txns, "touching" 3101 records, which is creating 3101 change files..?</p>
<p>Also, you can now also run this script.. Let me know if it works... (Again, it's readonly)<br>
In fact you can run this, restart MD, run it again and see if the numbers of files shoots up....</p></div>
Stuart Beesley (Mr Toolbox)
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T15:12:01Z
2021-01-16T15:12:01Z
Schwab transactions not downloading
<div><p>Is there an ETA on the fix moving from preview to a stable release? Would<br>
someone from infinite kind be able to update us when this is released?</p></div>
hannasm
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T15:37:17Z
2021-01-16T15:37:18Z
Schwab transactions not downloading
<div><p>Opening and closing Moneydance doesn't change the size or number of files in the out folder (160.42MB and 364 files). I then opened Moneydance again, downloaded Schwab Checking transactions (it said downloading 3108 transactions), no new transactions showed up (there shouldn't be any new, that's good), but the out folder then showed 169.29MB and 366 files. A jump of ~9MB from adding nothing.</p>
<p>The files in the out folder go back to November, but a large number of them are from this month and last. This morning, I only updated Schwab twice (as described in today's posts), no new transactions added from those downloads, but there are now four TXN files with today's date with a total of 17.73MB. This is just from download transactions for a single account, no new transactions added.</p>
<p>After doing the above, I then ran the new script (Result #1). Then closed Moneydance and ran it again (Result #2).</p>
<p>Script results attached.</p></div>
tbhimdi
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T16:52:26Z
2021-01-16T16:52:26Z
Schwab transactions not downloading
<div><p>Hi, a few points...<br>
- Attached is a better script.. Please run this... - Your dataset is in an odd location. It's in the backup location?? - How do you open your dataset? The App icon, or double-clicking a filename? - Your problem seems to be these (repeating) files:</p>
<p>3.3MB out\20210116125541_037.txn<br>
6.0MB out\20210116125546_258.txn<br>
.. and daily there is a 9.3MB out file....</p>
<ul>
<li>Do you have Sync turned on or OFF - I suspect off....?</li>
</ul>
<p>Try this... exit MD. Run the script... Turn off your Wifi/network connection.. restart MD (so txns cannot download)... exit MD... rerun the script... Does the file count/size increase?</p>
<p>I think we need to peek inside of of these large out files... I suggest you answer the above first, and run the test....</p>
<p>(not support)</p></div>
Stuart Beesley (Mr Toolbox)
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T17:13:26Z
2021-01-16T17:46:12Z
Schwab transactions not downloading
<div><p>.</p></div>
Stuart Beesley (Mr Toolbox)
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T17:32:53Z
2021-01-16T17:32:55Z
Schwab transactions not downloading
<div><p>I open the dataset by just double-clicking the Moneydance shortcut (it points to moneydance.exe in my ProgramFiles directory). That auto-opens my only moneydance file. No syncing anywhere, it's only used on a single machine.</p>
<p>I don't know why it would be in an odd location, where should it be? Should I move it or just do a full clean moneydance install and do an import of my current moneydance data so that it's then located in the location it's supposed to be?</p>
<p>Regardless of my above questions, I ran the new script as you asked. Ran Moneydance, ran the script (Result #1). Exited Moneydance, disabled the network, ran Moneydance, ran the script (Result #2), tried to download Schwab (to make sure network was down, it errored with a network error, that's good), exited Moneydance.</p>
<p>Results snippet attached.</p></div>
tbhimdi
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T17:45:50Z
2021-01-16T20:05:28Z
Schwab transactions not downloading
<div><p>So, your Sync Out directory is 177.5MB with 366 files and it does look like it's to do with the bank downloads... If you run the test one last time, this time with the network connected, does the out file count increase and also the size by 9MB again?</p>
<p>NOTE: Your base database is only 14.9MB..!</p>
<p>I'm not sure about a reinstall, just yet...</p>
<p>I suggest we peek inside the last large. out file, and confirm it's the bank downloads... Email me and I'll provide exact instructions...</p></div>
Stuart Beesley (Mr Toolbox)
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T18:14:38Z
2021-01-16T18:14:38Z
Schwab transactions not downloading
<div><p>PS - can you post your errlog.txt too (in case there are errors being logged).</p></div>
Stuart Beesley (Mr Toolbox)
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T18:36:06Z
2021-01-16T18:36:06Z
Schwab transactions not downloading
<div><p>PPS - I've just learned that if you have the console window open, then you get more debug messages... So, exit MD, run script, turn off network, start MD, quickly go to console window and keep it open, then try the bank download... exit MD, rerun script, post the err log.txt file....</p></div>
Stuart Beesley (Mr Toolbox)
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T21:10:48Z
2021-01-16T21:56:28Z
Schwab transactions not downloading
<div><p>Ok. So we have established a few things.<br>
1/ your Schwab download IS downloading all txns every time. It’s generating a 6MB .txn file in the out directory. We’ve looked at this file and it’s 1000s of lines of downloaded records.<br>
2 your console log says...<br>
—- FI refresh is forced<br>
Ignoring extraneous OFX tag: 20210115<br>
Ignoring extraneous OFX tag: 20210116<br>
—- But we need to test again whilst the console viewer is open.</p>
<p>3/ you don’t have sync on and your txn files are building up and making a massive dataset size.</p>
<p>At this point, I recommend you create a brand new post with these details, and also upload the more complete console output we just generated, so that support can properly respond to all these points.</p></div>
Stuart Beesley (Mr Toolbox)
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T21:59:58Z
2021-01-16T22:00:02Z
Schwab transactions not downloading
<div><p>Thanks to Stuart's tireless debugging and help, he's been able to narrow down the issue. I've opened a thread for it here:</p>
<p><a href="https://infinitekind.tenderapp.com/discussions/online-banking/17896-schwab-downloads-all-3000-old-transactions-every-time-and-generates-a-new-6mb-out-directory-txn-file-every-time">https://infinitekind.tenderapp.com/discussions/online-banking/17896...</a></p></div>
tbhimdi
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-16T22:19:51Z
2021-01-16T22:19:54Z
Schwab transactions not downloading
<div><p>Yes, thank you Stuart. Been following along and hoping for a solution.</p></div>
kennylucius
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-17T00:49:04Z
2021-01-17T17:27:32Z
Schwab transactions not downloading
<div><p>The developer has just told me that he’s applied a slight tweak to the connection parameters to address this. It’s live now. ‘They shouldn't need to do anything, but clicking "refresh" in the Online->Setup Online Banking window should force the refresh of the connection parameters’. If you have this issue you refresh, have console window open, and try again.</p>
<p>(update: the fix isn't working)</p></div>
Stuart Beesley (Mr Toolbox)
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-27T01:06:48Z
2021-01-27T01:06:50Z
Schwab transactions not downloading
<div><p>Just upgraded to new version Moneydance 2021.1 (3034) and I can now download my Schwab Investor Checking transactions again. Thank you!</p></div>
Thank you, thank you, thank you
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-29T11:20:24Z
2021-01-29T11:36:56Z
Schwab transactions not downloading
<div><p>I've also downloaded 3034, and my Schwab transactions now seem ok. Super! However....I'm now not showing new USAA transactions, which <em>were</em> working on the earlier build. Looking at the log, it shows a few errors:</p>
<p>Was asked to re-open same account book: current<br>
no-op'ing Runnable crashed: Index 57075 out of bounds for length 57075<br>
java.lang.ArrayIndexOutOfBoundsException: Index 57075 out of bounds for length 57075<br>
at java.base/java.util.HashMap.valuesToArray(Unknown Source) at java.base/java.util.HashMap$Values.toArray(Unknown Source) at java.base/java.util.ArrayList.(Unknown Source) at com.infinitekind.moneydance.model.TxnSet.(TxnSet.java:25) at com.infinitekind.moneydance.model.TransactionSet.getAllTxns(TransactionSet.java:342) at com.moneydance.apps.md.view.gui.dashboard.NetWorthDashboardItem$5.run(NetWorthDashboardItem.java:201) at com.moneydance.apps.md.controller.BackgroundOpsThread.run(BackgroundOpsThread.java:136)</p>
<p>and</p>
<p>warning: unable to refresh FI info; error: java.lang.Exception: Got non-OK response when querying FI info: 404<br>
java.lang.Exception: Got non-OK response when querying FI info: 404<br>
at com.moneydance.apps.md.view.gui.OnlineManager.updateServiceInfo(OnlineManager.java:728) at com.moneydance.apps.md.view.gui.OnlineManager.getConnection(OnlineManager.java:97) at com.moneydance.apps.md.view.gui.OnlineManager.downloadAllTxns(OnlineManager.java:514) at com.moneydance.apps.md.view.gui.MoneydanceGUI.doNetSync(MoneydanceGUI.java:3076) at com.moneydance.apps.md.controller.uri.Dispatcher$UIDispatcher.run(Dispatcher.java:130) at com.moneydance.apps.md.controller.uri.Dispatcher$UIDispatcher.invoke(Dispatcher.java:79) at com.moneydance.apps.md.controller.uri.Dispatcher.invoke(Dispatcher.java:53) at com.moneydance.apps.md.controller.Main.showURL(Main.java:1057) at com.moneydance.apps.md.controller.BackgroundOpsThread$DownloadAllTask.run(BackgroundOpsThread.java:204) at com.moneydance.apps.md.controller.BackgroundOpsThread.run(BackgroundOpsThread.java:151)</p>
<p>and this, which looks like we're trying to parse an HTML page:</p>
<p>uh oh, we've gotten some OFX with no headers:<br>
Warning: unidentified entity: & Co.<br>
This software is the property of Hoefler & Co. (H&Co). Your right to access and use this software is subject to the applicable License Agreement, or Terms of Service, that exists between you and H&Co. If no such agreement exists, you may not access or use this software for any purpose. This software may only be hosted at the locations specified in the applicable License Agreement or Terms of Service, and only for the purposes expressly set forth therein. You may not copy, modify, convert, create derivative works from or distribute this software in any way, or make it accessible to any third party, without first obtaining the written permission of H&Co. For more information, please visit us at <a href="http://typography.com">http://typography.com</a>. 203007-87575-20161213 */ @font-face { font-family: 'Gotham Narrow'; Warning: unidentified entity: ’<br>
Warning: unidentified entity: –<br>
Warning: unidentified entity: –<br>
Warning: unidentified entity: –<br>
Warning: unidentified entity: –<br>
Warning: unidentified entity: ©<br>
Unhandled OFX message set: HEAD<br>
Unhandled OFX message set: BODY<br>
uh oh, we've gotten some OFX with no headers:<br>
Warning: unidentified entity: & Co.<br>
This software is the property of Hoefler & Co. (H&Co). Your right to access and use this software is subject to the applicable License Agreement, or Terms of Service, that exists between you and H&Co. If no such agreement exists, you may not access or use this software for any purpose. This software may only be hosted at the locations specified in the applicable License Agreement or Terms of Service, and only for the purposes expressly set forth therein. You may not copy, modify, convert, create derivative works from or distribute this software in any way, or make it accessible to any third party, without first obtaining the written permission of H&Co. For more information, please visit us at <a href="http://typography.com">http://typography.com</a>. 203007-87575-20161213 */ @font-face { font-family: 'Gotham Narrow';</p>
<p>Sorry, not trying to hijack this thread, thought that since these seemed to be issues in the latest build they belong here - if not, please let me know and I'll open a new thread?</p>
<p>Thanks!</p></div>
bzs
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-29T11:27:29Z
2021-01-29T11:37:31Z
Schwab transactions not downloading
<div><p>The USAA issue is being discussed at:</p>
<p><a href="https://infinitekind.tenderapp.com/discussions/online-banking/17962-cant-download-usaa-transactions">https://infinitekind.tenderapp.com/discussions/online-banking/17962...</a></p></div>
dwg
tag:infinitekind.tenderapp.com,2009-01-14:Comment/48761983
2021-01-29T11:36:50Z
2021-01-29T11:38:13Z
Schwab transactions not downloading
<div><p>Thanks, @dwg! Hadn't realized it was broken for everyone, thought it was a 3034 issue. ..</p></div>
bzs