Cannot connect to my USAA checking

John Koopman's Avatar

John Koopman

23 Nov, 2020 08:14 PM


Just switched back from Quicken but cannot connect to my USAA checking. I have verified I have the correct password. I've also tried my pin, which I also verified, but neither work. Help?

Thank you,
John Koopman

  1. 1 Posted by dwg on 23 Nov, 2020 08:35 PM

    dwg's Avatar

    I'm a fellow user.

    According to my notes you should use your member number as your username and your PIN as your password for USAA when using Direct Connect.

  2. 2 Posted by J. R. Koopman on 23 Nov, 2020 08:53 PM

    J. R. Koopman's Avatar

    Thank you, that worked. Very helpful; much appreciated.

  3. 3 Posted by dwg on 23 Nov, 2020 09:02 PM

    dwg's Avatar

    You are very welcome.

  4. Maddy closed this discussion on 24 Nov, 2020 11:48 AM.

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