Can't download USAA transactions

Ben Clauss's Avatar

Ben Clauss

28 Jan, 2021 01:40 AM

I'm unable to connect to USAA credit card accounts and download transactions. This has always worked fine prior to today. My last successful download was on 1/7/21. I've tried upgrading to the latest version of moneydance, both regular and beta (3034), I've tried resetting the connections nothing has worked so far.

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  1. 391 Posted by wbbonneriii on 29 Jun, 2021 04:13 PM

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    All, fyi I just spoke to USAA regarding the duplicate CC transactions and it looks like they have committed to fix it by July.

  2. 392 Posted by dtd on 08 Jul, 2021 08:57 PM

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    Just as a note - we are near the six month point for USAA. USAA tends to download six months of data (given they have changed the FITID numbers, you now get duplicates).

    That said July 26th will be six months since USAA pulled the trigger on their change.

    So if you like completeness (i.e. verified transactions) you may want to think about making the fix soon. Personally, I say you should do whatever satisfies you, but thought I'd point out that six months is nigh.

  3. 393 Posted by jenkins007 on 24 Aug, 2021 11:09 AM

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    I am still having "issues" with the USAA downloads... Duplicates are downloading and transactions have "0" for check number. Attached are some screen shots.

  4. 394 Posted by dtd on 25 Aug, 2021 01:24 AM

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    Yes, these are both problems with what USAA now downloads. The only people to complain to is USAA itself - as they are the ones doing this.

    The 0 in the check number is simply what they now put in the OFX file download.

    The duplicates is a problem that has been happening (especially in credit cards) for months. Quicken users are complaining about this too, but USAA seems to ignore the issues.

  5. 395 Posted by dtd on 11 Oct, 2021 11:10 PM

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  6. System closed this discussion on 10 Jan, 2022 11:20 PM.

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