Trouble with automatic downloading from my USAA accounts

Joe Rappl's Avatar

Joe Rappl

29 Jan, 2021 04:44 PM

Haven't had this problem until 1/26/21. Have been a MoneyDance (mac) user for years and a member of USAA far longer. I can see transacti9ons in my checking and credit card accounts after 1/26/21 on the USAA site but they do not download to MoneyDance even though the download function completes without giving me any error messages. Anyone having the same problem? Any solutions?

  1. 1 Posted by Pete L on 29 Jan, 2021 05:29 PM

    Pete L's Avatar

    Joe,

    There is a long "thread" concerning this. Please see link below.

    https://infinitekind.tenderapp.com/discussions/online-banking/17962-cant-download-usaa-transactions

    I'm just a user - not support.

    Pete L.

  2. 2 Posted by Joe Rappl on 29 Jan, 2021 09:05 PM

    Joe Rappl's Avatar

    Thanks Pete.

  3. 3 Posted by Jonathan on 01 Feb, 2021 04:42 PM

    Jonathan's Avatar

    Same here. I moved from linux to Mac and thought I had borked something. However, upon trying to download on linux, I have the exact same problem. I also think USAA has made it harder to contact customer service. You used to be able to contact them easily via messaging online or via the app. Now it's an automated thing. Guess I'll have to call them later. Not happy.

  4. 4 Posted by Stuart Beesley ... on 10 Mar, 2021 06:59 AM

    Stuart Beesley (Mr Toolbox)'s Avatar
  5. System closed this discussion on 09 Jun, 2021 07:00 AM.

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