not downloading from my bank
I've been using MoneyDance for years, and suddenly last week it won't download information from my bank. I haven't changed banks, and haven't changed anything on MD. I have accounts with two separate banks- Chase and USAA- and the Chase accounts download just fine, but not USAA. Any suggestions on what I can to do get it talking to USAA again?
Thanks.
Comments are currently closed for this discussion. You can start a new one.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
1 Posted by Stuart Beesley ... on 06 Feb, 2021 09:32 PM
https://infinitekind.tenderapp.com/discussions/online-banking/17962...
Support Staff 2 Posted by Ethan on 07 Feb, 2021 10:51 PM
Unfortunately, USAA made a change on their end that seems to have disabled direct OFX connections, which Moneydance and other software requires to directly communicate with their servers. We're working to resolve this, but they unfortunately haven't been that communicative about the issue. I've flagged this message, and will post any updates about this issue when we have them.
If you're interested, you can follow the main public thread where this is being discussed at the link Stuart provided above.
Ethan
Infinite Kind Support
3 Posted by Stuart Beesley ... on 10 Mar, 2021 06:55 AM
Visit here for a fix:
https://infinitekind.tenderapp.com/discussions/online-banking/18363...
System closed this discussion on 09 Jun, 2021 07:00 AM.