Adding a bank to the list of supported institutions

geomstern's Avatar

geomstern

13 Apr, 2015 04:05 PM

My personal banking institution, Valley Green Bank, which was on your list of supported banks, has now become a subsidiary of Univest Bank and Trust Co., in Souderton, PA. Univest supports OFX protocols, but is not on your list of banks. Can it be added, please?

  1. 1 Posted by David Hanley on 14 Apr, 2015 10:40 AM

    David Hanley's Avatar

    Hi George,

    I believe I just responded to another of your requests about this same matter, so forgive me if I am repetitive. It sadly doesn't appear that Univest brought over Valley Green's OFX direct connect services when they were absorbed. The best way to get your transactions into Moneydance is to use a web browser to download them from your bank's web site.  You can download into QFX, QIF, OFX or OFC files (sometimes referred to as Quicken or MS Money files), any of which will import cleanly into Moneydance.   You can also open your bank's download page directly (after entering the appropriate address in the Account->Edit Account menu) by going to the menu bar and selecting Online->Open Account Website.

    If your bank begins to support direct OFX connections in the future, we will be happy to work with them.

    Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

    David Hanley
    Infinite Kind Support

  2. 2 Posted by geomstern on 14 Apr, 2015 01:18 PM

    geomstern's Avatar

    When I go to the Univest website to download into Moneydance, one o the choices I get is for OFX. Does that only work in one direction?

    George Stern
    Cell 215-205-8360
    It is not incumbent upon you to complete God's work, but neither are you free to desist from it. -Talmud

  3. 3 Posted by Scott Meehan on 14 Apr, 2015 07:04 PM

    Scott Meehan's Avatar

    Hi George,

    Yes, downloading an OFX file only works in one direction and doesn't allow you to do bill pay from within Moneydance.

    I hope that clarifies! Please let us know if we can be of further assistance!

    Scott Meehan
    Infinite Kind Support

  4. Scott Meehan closed this discussion on 14 Apr, 2015 07:04 PM.

  5. geomstern re-opened this discussion on 14 Apr, 2015 07:55 PM

  6. 4 Posted by geomstern on 14 Apr, 2015 07:55 PM

    geomstern's Avatar

    Thanks, Scott. A final (I hope) question. Moneydance says that, “If your bank supports direct connections it may also support online bill pay.” Is there a way for that to happen, and if so, using what protocol (that I can check with Moneydance about).
    Thanks,
    George

    George Stern
    Cell 215-205-8360
    It is not incumbent upon you to complete God's work, but neither are you free to desist from it. -Talmud

  7. 5 Posted by dwg on 14 Apr, 2015 09:06 PM

    dwg's Avatar

    George,

    For a bank to support direct connection they have to put the computer systems and software in place to facilitate this, software like Moneydance can make use of these systems but ultimately it is the bank that has to have the systems in place to make it work.

    Des

  8. 6 Posted by geomstern on 14 Apr, 2015 09:34 PM

    geomstern's Avatar

    I have spoken with the bank, and they acknowledge that they do not have this in place. They periodically review what they support and will consider this in th next go-round, but I gather that this is not a request they get too often (!), even though they know that Quicken for Mac is not highly rated, even in its new version. I’m bummed, but I haven’t threatened to switch banks yet.

    George Stern
    Cell 215-205-8360
    It is not incumbent upon you to complete God's work, but neither are you free to desist from it. -Talmud

  9. 7 Posted by Scott Meehan on 15 Apr, 2015 03:01 PM

    Scott Meehan's Avatar

    Hi George,

    They'd have to set up an OFX server to allow direct connections from personal financial managers, and also configure the server to support bill pay (not all financial institutions that have "Direct Connect" access from OFX servers support bill pay, so it's an additional function on top of the OFX server).

    I hope that helps! Please let us know if we can be of further assistance!

    Scott Meehan
    Infinite Kind Support

  10. Scott Meehan closed this discussion on 15 Apr, 2015 03:01 PM.

  11. geomstern re-opened this discussion on 15 Apr, 2015 07:10 PM

  12. 8 Posted by geomstern on 15 Apr, 2015 07:10 PM

    geomstern's Avatar

    Thanks. They will talk to the IT group that hosts these functions, so that maybe this functionality can be added in the future. For now, I’ll just have to download from the bank’s website to Moneydance and send electronic checks from the bank rather than through Moneydance. :-(

    George Stern
    Cell 215-205-8360
    It is not incumbent upon you to complete God's work, but neither are you free to desist from it. -Talmud

  13. System closed this discussion on 19 Mar, 2016 04:54 AM.

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