Online Banking not working
I've set up online banking with my Carolina Alliance Bank Account, but when I click, "Download All Accounts" It says, there are no accounts to be downloaded. And, "Download Checking Account Transactions" also is greyed out. Can you help, please?
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Support Staff 1 Posted by Ethan on 05 Jan, 2016 03:51 PM
Hello,
Can you confirm that you set up your accounts by following the steps at http://help.infinitekind.com/kb/online-banking/setting-up-online-ba...?
Typically, options for the Online menu that are account specific, such as Download Checking Account Transactions are not active unless the setup process has been completed for that account, or if you have not clicked on that account to open its register before going to the Online menu.
Ethan
Moneydance Support
System closed this discussion on 05 Apr, 2016 04:00 PM.