Ethan on 10 Apr, 2021 06:31 PM
In addition to the above information, I'd also ask if you've contacted your bank to enable your accounts for direct connections? Many financial institutions will require you to enable your accounts for application-based online banking. You can accomplish this by asking your bank to set up your account for direct connections from Quicken. Moneydance uses exactly the same OFX server connection protocol as Quicken but your bank representative may not know this and mistakenly believe that you can not connect in Moneydance. Calling up your bank and stating precisely the following should get you started. "Please enable direct connect on my account such that I can connect to your servers directly with Quicken. Also give me the login credentials I need to connect Quicken to this service."
Application-based online banking often requires a different login/PIN than the ones that are used for ATM or web-based banking. When you enable your account for access from Moneydance or Quicken, your financial institution should let you know what customer ID/login and PIN to use.
I verified account and routing number. When I go to Download, it asks
for User Name and I put in the same name I use to login to the bank's
website. In the Password/PIN blank, I have tried both the PIN for the
debit card and the password that I use to login via the bank's web page.
Note that Quicken specifically asks for for the bank website login name
and password and downloads worked fine in Quicken. My bank has extra
security with a security question after the login window, but Quicken
worked fine without any of that. Right now, I am go to the bank web site
and downloading recent transactions in excel format and importing into
MD. Tedious, but it works.
just a user. Do you pay us bank for direct connect?
I don't, and direct connect stopped working for my bank account about a year or so ago. They changed some protocols and instituted a charge (for me) which I didn't accept. So, for about a year I've done as you do, except I go to download transactions, and then upload via qfx. Not really very tedious, at least for me to upload into MD with qfx.