New Computer

Mike Groppi's Avatar

Mike Groppi

01 May, 2021 08:29 PM

We just bought a new computer and downloaded/activated Money Dance 2020. We were able to load a backup file of our data but online banking is not working. What do we need to do to enable online banking?

Mike Groppi

  1. Support Staff 1 Posted by Ethan on 01 May, 2021 08:41 PM

    Ethan's Avatar

    Hello Mike,

    To clarify, did you previously have the bank setup in Moneydance in your backup file, and now it is not working? Or are you trying to set up the bank in Moneydance for the first time? Can you describe how it is not working in more detail? Are you receiving any error messages, and if so, what are they?

    Ethan
    Infinite Kind Support

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