Bank of America download fails

davet65's Avatar

davet65

16 May, 2021 06:12 PM

Suddenly I cannot download transactions from my BofA credit cards.

This has worked by downloading a qfx file from the BofA website until just recently - like a couple of weeks. Now when I download the qfx file, MD opens but no transactions show up for the account. I tried this with 2 different BofA cc accounts, and tried qif downloads, also. Same result.

BofA changed the name of ONE of my cc's recently, but no account # change. Could that have something to do with it?

MD 2021.1 (3034)
Mac OS 10.13.6

  1. Support Staff 1 Posted by Ethan on 16 May, 2021 06:46 PM

    Ethan's Avatar

    Hello,

    Changing the name of a credit card wouldn't affect this, unless you mean the credit card number?

    A few things to check:

    Make sure the All button is selected at the top of your register. Some of the other options can filter out recent transactions from the active view.

    Do you see a bar towards the bottom of your register that says something like '## Unconfirmed Transactions'? If so, you have the split register view active. You can either click and drag this bar up to reveal your unconfirmed transactions, or exit this view by clicking on the 'box' icon just to the right of the New Transaction button.

    Ethan
    Infinite Kind Support

  2. 2 Posted by davet65 on 19 May, 2021 05:15 PM

    davet65's Avatar

    Ethan,
    I checked all of your suggestions and they were properly set.

    So I decided to restart MD. When I tried to Backup prior to Quitting, BU failed but I suddenly got messages asking me to ID the account for the half dozen or so downloaded files that I got while attempting to download. While I could not tell which file was for which account, I let them all be brought into one of my BofA accounts and that was successful. So I had to clean up / delete the downloaded transactions since some were in the wrong account, but it worked. So I then did Backup and Quit MD, and did a restart a couple of times, and have now successfully downloaded BofA transactions.

    So I am apparently OK, but wanted to let you/MD know what happened.

  3. System closed this discussion on 18 Aug, 2021 05:20 PM.

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