Amazon Chase Visa

Jason Haddock's Avatar

Jason Haddock

21 May, 2021 03:22 PM

I'm struggling linking my Visa credit card. I choose 'Chase' under financial institutions and account in MD, get to login and receive:
The given customer ID or PIN is not valid. For more information, contact your financial institution.

Additional information from the server:
INVALID ID/PASSWORD

I'm using the correct login information, I have checked my Chase account and it advises it can connect with any software that it has vetted. Do I need to choose advanced setup for this one?
Thanks,
Jason

  1. 1 Posted by mhoggie on 21 May, 2021 05:51 PM

    mhoggie's Avatar

    just a user,

    Be sure to use the setup name "Chase" in the list. That works for me with my Amazon Chase Visa

  2. 2 Posted by dtd on 21 May, 2021 07:03 PM

    dtd's Avatar

    just a user... I have my Amazon Chase Visa connected with Moneydance, so this is just assurance it can work.

    I forget, is Chase one of those institutions where they or you have to "turn on" permissions to connect (meaning Quicken, of course, but MD would then work if so).

  3. 3 Posted by Jason on 21 May, 2021 08:04 PM

    Jason 's Avatar

    Thanks that took care of it!

  4. System closed this discussion on 20 Aug, 2021 08:10 PM.

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