Ally Bank

Masuhiro Sawa's Avatar

Masuhiro Sawa

15 Jun, 2021 07:56 PM

In setting up online banking, I cannot locate Ally Bank in your list.
 Can I set up online banking in Money Dance?

  1. Support Staff 1 Posted by Jenny on 16 Jun, 2021 06:41 AM

    Jenny's Avatar

    Hi Masuhiro,

    Moneydance only supports automatic downloads using Direct Connect, and unfortunately Ally Bank don't support this connection method. If they begin to support Direct Connect at any point, we'd be happy to establish a connection with them.

    Ally Bank use other connection methods that Moneydance does not support, called Web Connect and Express Web Connect.
    By only using Direct Connect, we can guarantee that your username, password and financial data only ever exists with your bank or on your own personal computer, and at no point are your details stored on another server.
    You can read more about why we only support this connection type in our blog and also in this article.

    Without Direct Connect, you are still able to easily import your data into the program. The best way to get your transactions into Moneydance is to use a web browser to download files from your bank's web site.
    We'd recommend you download using the OFX or QFX file format if available. If not, use the QIF file format. (These files are sometimes referred to as Quicken or MS Money files). You can import the files to Moneydance using File --> Import.
    The steps for manually importing your data are outlined in this article from the Knowledge Base.

    You can also use the (beta) internal browser which makes the download process easier. Select your account and choose Account > Edit Account. Enter your banks website URL in the "Website" field. Then when you're viewing your account, select "Download" at the top left of the account register. This will open the internal browser window where you can download files from your banks website.

    --
    Jenny, Infinite Kind Support

  2. System closed this discussion on 15 Sep, 2021 06:50 AM.

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