Unable to add new Chase account

rmcd1024's Avatar


01 Jul, 2021 03:47 PM

I have preexisting deposit and card accounts with Chase and downloading transactions has worked fine for years. I just added a new credit card account and instead of downloading transactions it launches a browser. Specifically if I type Ctrl-D moneydance launches my default external browser, and if I click "Download Transactions" on the menu it opens the moneydance internal browser and the bank gives me an error message telling me to update the browser.

How do I get the new accounts to behave like the preexisting accounts?


  1. System closed this discussion on 30 Sep, 2021 03:50 PM.

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