Unable to add new Chase account

rmcd1024's Avatar

rmcd1024

01 Jul, 2021 03:47 PM

I have preexisting deposit and card accounts with Chase and downloading transactions has worked fine for years. I just added a new credit card account and instead of downloading transactions it launches a browser. Specifically if I type Ctrl-D moneydance launches my default external browser, and if I click "Download Transactions" on the menu it opens the moneydance internal browser and the bank gives me an error message telling me to update the browser.

How do I get the new accounts to behave like the preexisting accounts?

Thanks!

  1. System closed this discussion on 30 Sep, 2021 03:50 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac