Progress regarding USAA?

Jim Nicholas's Avatar

Jim Nicholas

22 Jul, 2021 12:12 PM

Dear Ladies and Gentlemen of MoneyDance,

I much appreciate the effort, time, and skill that Stuart Beesley has given to USAA/MoneyDance users. Once I could have followed his directions, which do seem to have been carefully written. However, at age 92, I regret that they will no longer work for me. Is there any real prospect that I will ever be able to set up a connection between my MoneyDance and my USAA accounts with the ease I once did?

Thank you for your attention.

Jim Nicholas

  1. 1 Posted by ken_ortloff on 22 Jul, 2021 05:48 PM

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    I too would like to know if this enhancement is on the roadmap for future development? While I appreciate the effort from all others and MD, I think at this point it's a reasonable question. If I missed a recent update elsewhere addressing this, please let me know. Thank you.

  2. 2 Posted by rdmyers.42 on 22 Jul, 2021 06:09 PM

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  3. 3 Posted by ken_ortloff on 22 Jul, 2021 06:17 PM

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    Thank you. I'm aware of the patch however I'd rather it be natively integrated in MD, which is what I was asking. However, thanks for your guidance.

  4. Support Staff 4 Posted by Ethan on 25 Jul, 2021 09:31 PM

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    Hello,

    At this point, I think integrating this fix into Moneydance would still require all of the steps described in the workaround, so there's little point in us doing that. We will happily make things simpler if USAA would be willing to work with us on fixing the changes they made, but at this point I wouldn't hold out hope at that happening for the foreseeable future.

    Ethan
    Infinite Kind Support

  5. 5 Posted by tashalroberts on 29 Jul, 2021 03:13 AM

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    Ethan,

    Are you saying that USAA will not provide what you need to make the fix? If so, please provide details so that we can call. When I called they said it was Moneydance that needed to make the fix.

  6. 6 Posted by ik on 29 Jul, 2021 09:44 AM

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    Whereas the patch did allow a connection, it is not a complete solution since are left with ongoing daily problems caused by duplicate and misaligned entries after download.

    Based on what is being said, are we being told this is going to be seen as good a solution that can be hoped for permanently?

  7. 7 Posted by dwg on 29 Jul, 2021 10:14 AM

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    I'm a fellow user.

    All the scripted solution does is set up a custom profile based on data that you collect. A standard Direct Connect setup cannot collect some of the information because it needs to be extracted from a WEB URL, not from a OFX data stream.

    The custom profile has nothing to do with the transactions, it is totally about the connection to the bank.

    Duplicate transactions should be avoided by Moneydance itself examining the Transaction IDs provided by the institution and comparing them to saved confirmed transactions in Moneydance to know what transactions to reject. The script has nothing to do with this.

  8. 8 Posted by ik on 29 Jul, 2021 01:56 PM

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    Agreed, it is not an issue for the patch to address, but one MD needs to address. However, it seems like they have decided the patch was enough and abandoned further action. If this impression is how it is, I would like them to say so.

    I loath Quicken and would not consider going back, but there is a time cost every time I perform a download trying to determine if it is correct or if there are duplicates I have to address. I would like to know that someone is at least looking at this and trying to fix it.

  9. 9 Posted by dtd on 29 Jul, 2021 07:12 PM

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    just a user

    If you are talking about the USAA credit card transaction duplicates, there is nothing MD can do about this (Quicken users are complaining as well) because the issue is that USAA is issuing identical transactions with different FITID numbers, so there is no way any package can reliably merge them, since that fitid field is key to knowing they are duplicates.

    Maybe you really did buy 2 items for $3.79 at the same store.

    If this is indeed what you are talking about (versus something else) - you need to add your complaint to the many that have already gone to USAA from both Quicken and MD users (I'm one of those complaints)

  10. 10 Posted by ik on 01 Aug, 2021 08:19 PM

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    That is what I am speaking of and it gets worse if you make payments from a USAA account because they end up creating duplicates in other accounts as well.

    I am complaining on both sides of this BTW.

  11. 11 Posted by dtd on 01 Aug, 2021 08:55 PM

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    Thanks for the information about duplicates coming from payments from a USAA account as well as credit cards. Since I don't use that feature, I was unaware there was also a duplicate (FITID) problem there.

    I assume when you call USAA, you say "this doesn't work properly with Quicken". USAA doesn't give much attention to other 3rd party products, and often even blames the 3rd party for the issue.

    Here is one comment, saying USAA said they'd fix this "by July". Oh wait, today is August 1....

    https://infinitekind.tenderapp.com/discussions/online-banking/17962-cant-download-usaa-transactions#comment_49267502

  12. 12 Posted by ik on 03 Aug, 2021 01:08 PM

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    I was reminded today (as it happened again) I also get past ATM actions showing up in random accounts from time to time.

    As a prior software developer, I am amazed they released this beta version as final.

  13. 13 Posted by hleofxquotes on 10 Aug, 2021 07:01 PM

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    I was reminded today (as it happened again) I also get past ATM actions showing up in random accounts from time to time.

    @ik, couple of suggestions

    • I think creating a new thread specific to "USAA duplicated transaction" might help getting more traction (instead of your specific issue being buried under the umbrella of "USAA issue")
    • Bug @Stuart, he might be able to whip up a quick script to dump out detail information of the duplicated transactions. In particular the values of FITID (I am assuming that such FITID is being stored), so that there is data to be able to say if the problem is USAA (bad data) or moneydance (bad matching).
  14. 14 Posted by Stuart Beesley ... on 10 Aug, 2021 07:37 PM

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    Is anyone willing to send me their dataset to analyse the FITID? If so, I’ll send my email address.

  15. 15 Posted by dtd on 10 Aug, 2021 09:39 PM

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    hleofxquotes - good thoughts.

    I can verify the FITID issue for credit cards, since I have a USAA credit card. The value of the FITID for duplicated transactions tends to follow the same theme - one basically seems to be a date, whereas the other is as below.
    (Right click/show transaction details reveals a lot.)

    <FITID>202106020000001
    <FITID>7CBA8A84F4EF7892D262C8C5ACE627F1

    (This is one I deliberately kept from June 2, I've tended to delete duplicates since then.)

    @ik has identified other areas where there are duplicates, I cannot verify them.
    Checking accounts do not appear to have this problem. (I can't speak to savings)

    @ik, I'd agree with hleofxquotes that a different thread, speaking specifically to this duplicate transaction USAA issue, would be appropriate.

  16. 16 Posted by Stuart Beesley ... on 12 Aug, 2021 05:32 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    @hleofxquotes... Not sure what to look for here..?

    The FITIDs are there and different - e.g.

    MDYvMDIvMjEkMjExLjAyNzQyNzA4MjRU
    202106020000001
    7CBA8A84F4EF7892D262C8C5ACE627F1
    ?

  17. System closed this discussion on 11 Nov, 2021 05:40 AM.

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