Transactions Not Cleared when Confirming
In the preferences window i have checked and saved the preference to clear the transactions after confirming. However, after I go through and confirm the new transactions, they continue to show up in the uncleared list. I closed out the application and restarted and they still show as confirmed but not cleared. I am using MD 2015 on a Mac.
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Support Staff 1 Posted by Jenny on 11 Jan, 2016 10:36 AM
Hi Joseph,
Did you restart Moneydance after enabling 'Mark Transactions as cleared when confirmed' within Preferences --> Network? You may have needed to restart Moneydance for this change to take effect.
Can you confirm if you are still experiencing the issue since you have now restarted?
Jenny
Infinite Kind Support
2 Posted by josephdeluca on 11 Jan, 2016 02:24 PM
Yes, I quit out of Moneydance and then opened it back up. The confirmed transactions were still showing in the uncleared list with the blue circle outlined but not filled in (indicating they had been confirmed).
Support Staff 3 Posted by Jenny on 11 Jan, 2016 02:44 PM
Hi Joseph,
Sorry if I was not clear, have you tried again to confirm transactions since restarting?
Can you please send me the output of your console log? This can be found by going to Help --> Console window in Moneydance, then clicking the "Copy to clipboard" button and pasting the output to us here.
Jenny
Infinite Kind Support
4 Posted by josephdeluca on 12 Jan, 2016 02:46 AM
Jenny,
Yes, I did do more confirmations after restarting and they continue to
remain in the Uncleared list until I manually go clear them as well. Log of
this session is shown below:
Joe
5 Posted by josephdeluca on 22 Jan, 2016 01:42 AM
Jenny,
Any further thoughts on this issue?
Joe
Support Staff 6 Posted by Jenny on 25 Jan, 2016 09:41 AM
Hi Joe,
Apologies for the delayed response.
Unfortunately I cannot see the your console log attached, can you try sending it again?
Jenny
Infinite Kind Support
7 Posted by josephdeluca on 11 Feb, 2016 02:31 AM
Log file as shown below: I deleted the account download lines:
Starting Moneydance 2015.6 (1299) at Wed Feb 10 21:18:40 EST 2016
OS: Mac OS X 10.11.1 x86_64
Java: 1.8.0_51 (Oracle Corporation)
Is in sandbox: true; restricted file access: false
Initializing Moneydance SSL
Created new custom trust manager
TRUSTMGR: initialized custom stream handler factory...
initialised mono font: java.awt.Font[family=Gill Sans,name=Gill Sans,style=plain,size=13]
initialised fonts:
base=java.awt.Font[family=Helvetica Neue,name=Helvetica Neue,style=plain,size=13];
numeric=java.awt.Font[family=Gill Sans,name=Gill Sans,style=plain,size=13];
register=java.awt.Font[family=Dialog,name=Helvetica Regular,style=plain,size=12];
header=java.awt.Font[family=Helvetica Neue,name=Helvetica Neue,style=plain,size=15]
multires images available: true
initialised mono font: java.awt.Font[family=Gill Sans,name=Gill Sans,style=plain,size=13]
opening last file: /Users/jdeluca/Documents/BitTorrent/Financial/Personal Finances.moneydance
loading dataset: /Users/jdeluca/Documents/BitTorrent/Financial/Personal Finances.moneydance
loading with 128 bit encryption key
book:Personal Finances; uuid:d1239e03-cde4-44c1-92bc-e4de1b8729e5
reading trunk data tiksync/trunk
trunk data loaded (0.052 seconds), checking for incremental updates
reading txn file 20160207130941_838.txn
error loading txn file tiksync/out/20160207130941_838.txn; continuing. error: java.io.IOException: javax.crypto.BadPaddingException: Given final block not properly padded
reading txn file 20160207135112_347.txn
reading txn file 20160207135445_934.txn
balances recalculated in 0.001 seconds
calculated portfolio cost basis in 0.003 seconds
opening txns log file for writing: tiksync/out/20160211022345_792.txn
balances recalculated in 0.0 seconds
calculated portfolio cost basis in 0.0 seconds
balances recalculated in 0.0 seconds
calculated portfolio cost basis in 0.0 seconds
opening txns log file for writing: tiksync/out/20160211022438_635.txn
balances recalculated in 0.001 seconds
calculated portfolio cost basis in 0.001 seconds
opening txns log file for writing: tiksync/out/20160211022441_959.txn
balances recalculated in 0.0 seconds
calculated portfolio cost basis in 0.0 seconds
balances recalculated in 0.001 seconds
calculated portfolio cost basis in 0.0 seconds
balances recalculated in 0.0 seconds
calculated portfolio cost basis in 0.0 seconds
balances recalculated in 0.001 seconds
calculated portfolio cost basis in 0.0 seconds
balances recalculated in 0.0 seconds
calculated portfolio cost basis in 0.0 seconds
opening txns log file for writing: tiksync/out/20160211022508_602.txn
balances recalculated in 0.001 seconds
balances recalculated in 0.0 seconds
balances recalculated in 0.001 seconds
balances recalculated in 0.001 seconds
balances recalculated in 0.001 seconds
balances recalculated in 0.0 seconds
balances recalculated in 0.001 seconds
balances recalculated in 0.001 seconds
balances recalculated in 0.0 seconds
calculated portfolio cost basis in 0.0 seconds
Support Staff 8 Posted by Jenny on 01 Mar, 2016 11:31 AM
Hi Joe,
Please accept my apologies for the delayed response.
Can you confirm the types of transactions that are uncleared? 'Mark Transactions as Cleared When Confirmed' will not work within an investment account.
If you're still experiencing this issue with clearing transactions, can you try upgrading to the latest preview release of Moneydance from here and see if that fixes the issue that you're seeing?
Jenny
Infinite Kind Support
9 Posted by josephdeluca on 02 Mar, 2016 03:01 AM
Hello Jenny,
I downloaded the preview release and the issue is still there. I tested it
with an Investment account. The issue occurs will all transactions that I
downloaded. Specifically, I tested three end of month Interest earned
transactions and saw that they were not Cleared after I Confirmed them. I
Cleared all three interest earned transactions, clicked the ³All² tab to see
all transactions, went back to the ³Unconfirmed² tab to see they dropped off
that list, and then clicked on the ³Uncleared² tab and saw that the
transactions were still there. I have to also Clear them manually.
Joe
From: Jenny <[email blocked]>
Reply-To: <[email blocked]>
Date: Tuesday, March 1, 2016 at 6:31 AM
To: Joe DeLuca <[email blocked]>
Subject: Re: Transactions Not Cleared when Confirming [Online Banking
#1955]
Support Staff 10 Posted by Jenny on 02 Mar, 2016 09:31 AM
Hi Joe,
Unfortunately 'Mark Transactions as Cleared When Confirmed' will not work within an investment account. Can you test this with another account type and let me know if the issues continue?
Jenny
Infinite Kind Support
11 Posted by josephdeluca on 03 Mar, 2016 02:21 AM
I don’t currently have any accounts other than Investment accounts to test
with.
Will this bug be entered for eventual fix in a future release?
From: Jenny <[email blocked]>
Reply-To: <[email blocked]>
Date: Wednesday, March 2, 2016 at 4:31 AM
To: Joe DeLuca <[email blocked]>
Subject: Re: Transactions Not Cleared when Confirming [Online Banking
#1955]
Support Staff 12 Posted by Jenny on 03 Mar, 2016 10:34 AM
Hi Joe,
Unfortunately this is a known issue in Moneydance. There's an existing ticket in our ticketing system regarding this issue, so I've attached it to this discussion and the developers will be looking into it. I don't have an estimated time for when this will be implemented, but we'll notify you of any updates.
Please accept my apologies for any inconvenience caused.
Jenny
Infinite Kind Support
System closed this discussion on 02 Jun, 2016 10:40 AM.