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Barclays Bank error

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v+ik

22 Sep, 2021 04:38 AM

Using internal browser, I downloaded transactions for Barclays Bank and got an error.

There was an error import the file 'trans.........qfx' java.io.IOException: Unexpected end of input looking for tag

(file name was a big string of digits where I put the dots)

Is there a way to diagnose this?

1. Support Staff 1 Posted by Maddy on 22 Sep, 2021 10:47 AM

   

   Hi,

   We are sorry to hear about the problem you have encountered.

   Which version and build of Moneydance are you using?
   To check, open Moneydance and select Help --> About Moneydance, where the version and build number will be displayed.

   Can you let me know which operating system you're running on your computer/s?

   When you download from the banks site, which file format do you use?
   Are you following the steps outlined in this article of the Knowledge Base?

   Do you see the same error if you download your data from the bank's website using an external browser?

   --
   Maddy, Infinite Kind Support

   • Edit

2. 2 Posted by v+ik on 22 Sep, 2021 06:07 PM

   

   Moneydanec version 2021.1 (3069)

   Selected "Quicken", File format apparently .qfx when downloaded outside of MD.

   Importing the downloaded file outside of MD completed without error reports.

   And I was able to successfully merge all the transactions with the manually entered ones just now.

   • Edit

3. 3 Posted by v+ik on 22 Sep, 2021 06:14 PM

   

   When I did the above, I was queried to select the appropriate account. Which I did, and chose remember also. Not sure if that would have an impact on the above error message, I didn't get prompted in that manner to select an account when downloading via MD internal browser.

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4. System closed this discussion on 22 Dec, 2021 06:20 PM.