Why did you trash online payments?

Ken's Avatar

Ken

12 Oct, 2021 01:53 PM

It is very difficult to select a payee the dialog box for sending an online payment. The tab order does not include the payee list, and it is no longer possible to find a payee by typing the first few letters. Instead, you have to scroll down the entire list and select one with the mouse.

This is a significant impairment of usability. I even made a transatlantic telephone call to the developer in Scotland to complain. He has obviously never used this feature because he claimed the code had not been changed, when it obviously has. I cannot believe the thickheadedness and the absence of testing.

Someone in your company needs to set up online banking with a dozen or so accounts for online payment, then you wil see what a boneheaded degredation this is.

  1. System closed this discussion on 11 Jan, 2022 02:00 PM.

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