PNC Connectively down

pjgiv1's Avatar

pjgiv1

12 Oct, 2021 09:41 PM

Signed up late yesterday to MD+, have no problem signing in to PNC account, but when trying to connect to DL transactions, keep getting the error, "Connectively down" and to try another institution. Been like that all day, does anyone know when I can get connected? MD+ seems to make it just to easy to connect, but did notice that PNC isn't in the list of banks and you have to search for it to come up.

  1. 1 Posted by dispatcher_21 on 13 Oct, 2021 07:24 AM

    dispatcher_21's Avatar

    Just a user here. I know that through the extended weekend PNC was importing all of the BBVA USA customers into their system (I was assimilated). Perhaps services were down during this conversion weekend? I'm running MD 2020.2 and PNC is on my list.

  2. 2 Posted by pjgiv1 on 14 Oct, 2021 04:21 PM

    pjgiv1's Avatar

    UPDATE: upgraded to 2022 (4055) and stumbled a few times to get it to connect. However, the first time yesterday, saw the message at lower left that said, "Downloaded 0 transactions". Today, it did download 1 transaction, so guess it's fixed to my configuration. MD+ is so much faster on the dl's that I was amazed. IMO, well worth the small fee JUST for the additional DL speed! And don't even have to fill in the pw either! Thank you!

  3. 3 Posted by dispatcher_21 on 25 Oct, 2021 11:18 PM

    dispatcher_21's Avatar

    The Direct Connect started working for me a couple of days ago. Not sure why, but I'm happy it its working.

  4. 4 Posted by pjgiv1 on 25 Oct, 2021 11:30 PM

    pjgiv1's Avatar

    Glad it's working for ya! Mine has been working ever since my last post on 10-14, couldn't be happier!

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