Very long Plaid link

Patrick Malone's Avatar

Patrick Malone

29 Oct, 2021 12:04 AM

Hi. I just upgraded to Moneydance 2022 for Linux on a Chromebook. I started the free trial for Moneydance+. The Connect Accounts button gives me an extraordinarily long URL. Unfortunately, using Chromebook Linux, I cannot copy that URL to the clipboard. Are there any alternatives to connect Moneydance+?

  1. 1 Posted by waltzerer.kwpk on 29 Oct, 2021 05:14 PM

    waltzerer.kwpk's Avatar

    Seeing the same problem on a Chromebook. Would appreciate any help!

  2. 2 Posted by Patrick Malone on 04 Nov, 2021 11:28 AM

    Patrick Malone's Avatar

    Any feedback on this from Support? I'd like to know if I'll be able to use Moneydance+ before my trial ends. Thank you!

  3. Support Staff 3 Posted by Maddy on 04 Nov, 2021 11:34 AM

    Maddy's Avatar

    Firstly, please accept my sincere apologies for the delay in responding to your query.

    Please, can you send us a screenshot of what you're seeing and I will refer it to development team immediately.
    You can read instructions for taking a screenshot here:
    https://www.take-a-screenshot.org/

    Thank you

    --
    Maddy, Infinite Kind Support

  4. 4 Posted by Patrick Malone on 04 Nov, 2021 11:42 AM

    Patrick Malone's Avatar

    Thank you. Here it is.

    The problem is that I can't select the text of the link to copy it to the
    clipboard, because Linux runs in a sandbox on a Chromebook.

    Pat

  5. Support Staff 5 Posted by Maddy on 04 Nov, 2021 11:52 AM

    Maddy's Avatar

    Thank you for the additional information, Pat!

    I will post back here as soon as I receive a reply from the development team.

    Thank you for your patience!

    --
    Maddy, Infinite Kind Support

  6. 6 Posted by Stuart Beesley ... on 04 Nov, 2021 06:21 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    A suggestion.... Why not get the code to push the url into the ClipBoard so the user can just go and paste into a browser..?

  7. Support Staff 7 Posted by Sean Reilly on 05 Nov, 2021 09:05 PM

    Sean Reilly's Avatar

    Hi Patrick,

    Ah, so the linux clipboard can't be used in the rest of the system? I have to admit I haven't yet tried this on my chromebook, but will give it a try and see what we can do.

    Whenever the window in your screenshot is displayed Moneydance automatically puts the URL onto the clipboard. I wonder if it's possible to access that clipboard using another linux app?

    Thanks,
    Sean

    --
    Sean Reilly
    Developer, The Infinite Kind
    https://infinitekind.com

  8. 8 Posted by Patrick Malone on 05 Nov, 2021 09:26 PM

    Patrick Malone's Avatar

    Ok, it seems to work

    I went to set up Mondeydance+
    Selected Connect Accounts
    Hit search-V to get to the ChromeOS clipboard history
    Selected the top item
    Opened a tab
    Hit control-V in the address bar

    Success!

  9. Support Staff 9 Posted by Sean Reilly on 05 Nov, 2021 09:28 PM

    Sean Reilly's Avatar

    Fantastic! I need to add a message to that window indicating that the URL has been put on the system clipboard. Thanks for the confirmation!

    All the best,
    Sean

    --
    Sean Reilly
    Director/Developer, The Infinite Kind
    infinitekind.com

  10. Maddy closed this discussion on 08 Nov, 2021 09:07 AM.

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