How to completely remove Moneydance+

This discussion is public.

Doug's Avatar

Doug

29 Oct, 2021 12:17 AM

I decided to eliminate Moneydance+ after it downloaded several hundred past transactions for a credit card account. (I was already frustrated with duplicate transactions and missing categories.) I have canceled my subscription and deleted all of the accounts in the "Set Up Moneydance+" window. However, when I open Moneydance or select Online->Download All Accounts, the message at the bottom of the window indicates that it is still attempting to download the accounts I had set up for Moneydance+ (as well as the bank accounts that are still set up the old-fashioned way.) How can I completely eliminate Moneydance+ from these accounts? Thank you.

  1. 1 waltzerer.kwpk's Avatar waltzerer.kwpk on 29 Oct, 2021 05:13 PM

    I also need to remove the Moneydance+ setup completely from my setup (in Linux vm on ChromeOS) albeit for entirely different reasons from Doug.

    Could we please get any guidance on doing that? :-)

  2. 2 Stuart Beesley (Mr Toolbox)'s Avatar Stuart Beesley (Mr Toolbox) on 29 Oct, 2021 07:53 PM

    1. Online menu. Md+ setup. Make sure you disconnect all banks and accounts setup. Then refresh. When the screen is empty, next step.

    2. From memory. File menu. Moneydance+ Then manage md+. At the MD+ website deactivate the account/dataset

    3. Once this is done and your dataset is deactivated. Toolbox extension. Hacker mode. Online banking menu. Zap md+ license.

    The steps are roughly as described above.

  3. 3 Stuart Beesley (Mr Toolbox)'s Avatar Stuart Beesley (Mr Toolbox) on 29 Oct, 2021 09:19 PM

    Update. On the md+ setup screen at the bottom you click manage account for step two.

  4. 4 waltzerer.kwpk's Avatar waltzerer.kwpk on 29 Oct, 2021 11:44 PM

    Stuart - MANY THANKS! Perfect!!!!! My Moneydance install is once again Mondeydance+ free.

    Not to be misunderstood: I'm obviously interested in using Moneydance+, but it seems I may want to wait a little until the details of the setup on a Chromebook are fully worked out and documented. I'm looking forward to that day. :-)

  5. 5 Stuart Beesley (Mr Toolbox)'s Avatar Stuart Beesley (Mr Toolbox) on 30 Oct, 2021 04:32 AM

    Toolbox 🧰 +1 😃

  6. 6 Doug's Avatar Doug on 01 Nov, 2021 05:09 PM

    Thanks for the suggestion. This didn't work for me, perhaps because I had already canceled my MD+ subscription without "deactivating the dataset"--or because of some other user error. I ended up reverting to MD 2021, starting with my last 2021 backup file. I'll probably update to 2022 again without setting up MD+. I may try MD+ again sometime in the future if it I learn that it will handle existing transactions and categories more manageably.

  7. System closed this discussion on 31 Jan, 2022 05:10 PM.

Comments are currently closed for this discussion. You can start a new one.