tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/20220-repeated-880012-invalid_input-invalid_access_token-errors-with-bank-name-moneydanceInfinite Kind: Discussion 2021-11-11T22:39:34Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/494635382021-10-30T23:57:24Z2021-10-30T23:57:28ZRepeated 880012 INVALID_INPUT INVALID_ACCESS_TOKEN errors with Bank Name: Moneydance+<div><p>As soon as open up Moneydance, I get a pair of identical error messages, back to back:</p>
<p>"There was an error communicating with your financial institution. The details of this error are below. Bank Name: Moneydance+<br>
The error code reported by the server was: 880012<br>
Error type: INVALID_INPUT<br>
Error code: INVALID_ACCESS_TOKEN<br>
Request ID:<br>
Message: could not find matching access token"</p>
<p>These errors periodically (frequently) re-occur during my working session, but my accounts appear to be updating, and it's not obvious if there is anything misconfigured. Any suggestions? Could this be actually happening between one of my financial providers and MD+?</p></div>cereecetag:infinitekind.tenderapp.com,2009-01-14:Comment/494635382021-10-31T06:07:23Z2021-10-31T06:07:23ZRepeated 880012 INVALID_INPUT INVALID_ACCESS_TOKEN errors with Bank Name: Moneydance+<div><p>It means that md+ is trying to refresh but Plaid is saying there is a problem. You should go to the online>setup md+ menu and look in the connections list. Hit refresh. You will have an account that’s now not mapped or a connection that’s disconnected. You will need to fix this.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494635382021-11-08T11:52:17Z2021-11-08T11:52:19ZRepeated 880012 INVALID_INPUT INVALID_ACCESS_TOKEN errors with Bank Name: Moneydance+<div><p>I am getting the same error, even with Moneydance running in the background. I tried Stuart's suggestion, but even though the popup occurred twice during the Refresh process, everything shows as connected after the refresh.</p>
<p>It would help if the error indicated which financial institution is the problem.</p></div>Patrick Malonetag:infinitekind.tenderapp.com,2009-01-14:Comment/494635382021-11-08T13:38:16Z2021-11-08T13:38:16ZRepeated 880012 INVALID_INPUT INVALID_ACCESS_TOKEN errors with Bank Name: Moneydance+<div><p>It should tell you in the MD+ setup window which one has become disconnected.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494635382021-11-08T14:04:52Z2021-11-08T14:04:57ZRepeated 880012 INVALID_INPUT INVALID_ACCESS_TOKEN errors with Bank Name: Moneydance+<div><p>Perhaps it should, but as I said, it does not. They all show as connected.</p></div>Patrick Malonetag:infinitekind.tenderapp.com,2009-01-14:Comment/494635382021-11-08T14:39:44Z2021-11-08T14:39:44ZRepeated 880012 INVALID_INPUT INVALID_ACCESS_TOKEN errors with Bank Name: Moneydance+<div><p>Are you on preview build 4060? If not, then upgrade.</p>
<p>Any messages in Help/Console (keep console open). ?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494635382021-11-08T16:44:27Z2021-11-08T16:44:30ZRepeated 880012 INVALID_INPUT INVALID_ACCESS_TOKEN errors with Bank Name: Moneydance+<div><p>I'm on 4060.</p>
<p>A sample console entry is</p>
<p>Received error from Plaid request: Response{protocol=h2, code=400,<br>
message=, url=<a href="https://mdplus.infinitekind.com/plaid/accounts/get">https://mdplus.infinitekind.com/plaid/accounts/get</a>}</p>
<p>parsed error: ErrorResponse{displayMessage='null',<br>
errorCode='INVALID_ACCESS_TOKEN', errorMessage='could not find matching<br>
access token', errorType='INVALID_INPUT', requestId='UXSQYDLfQxF09Sc'}</p>
<p>But the Moneydance+ page still shows "Connected" across the board on a<br>
refresh.</p>
<p>I may have found part of the problem. One of the entries on<br>
Moneydance+ showed "no name" for the institution, but showed it as<br>
connected. I disconnected it and will see if the problem occurs.</p>
<p>Thanks.</p></div>Patrick Malonetag:infinitekind.tenderapp.com,2009-01-14:Comment/494635382021-11-08T16:54:39Z2021-11-08T16:54:40ZRepeated 880012 INVALID_INPUT INVALID_ACCESS_TOKEN errors with Bank Name: Moneydance+<div><p>That is what I found as well. When I <em>really</em> looked at the list instead of just scanning for "Connected"s, I found a "no name" company and disconnected that one. Since then, I haven't had any re-occurrence.</p>
<p>So, thanks for the help, Stuart! It wasn't exactly it (unless that's what you meant by unmapped >.>), but it was close enough for me to see the problem. :)</p>
<p>-Carol</p></div>cereecetag:infinitekind.tenderapp.com,2009-01-14:Comment/494635382021-11-08T17:00:46Z2021-11-08T17:00:46ZRepeated 880012 INVALID_INPUT INVALID_ACCESS_TOKEN errors with Bank Name: Moneydance+<div><p>Yes, I'm afraid I only give rough guidance from memory... I normally lead you in the right direction.....</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494635382021-11-08T18:47:43Z2021-11-08T18:47:45ZRepeated 880012 INVALID_INPUT INVALID_ACCESS_TOKEN errors with Bank Name: Moneydance+<div><p>It's appreciated!</p></div>Patrick Malonetag:infinitekind.tenderapp.com,2009-01-14:Comment/494635382021-11-09T16:40:46Z2021-11-09T16:40:49ZRepeated 880012 INVALID_INPUT INVALID_ACCESS_TOKEN errors with Bank Name: Moneydance+<div><p>Hey, just the "look over here" was helpful. I had already looked there,<br>
but I looked especially closely to prove to myself that I'd already<br>
checked that and you must be incorrect when I saw what I'd missed when I<br>
looked before. >.< So, very good advice and appreciated!</p></div>cereece